Malayalam Quality Control Reviewer
About The Position
Productive Playhouse, a leader in transcription services, is hiring expert linguists whose native language is Malayalam (ml_in). Experience in the language service industry is preferred. Qualifying experience may include: translations, interpretation, transcription, linguistics or additional language education. As the On-Site Quality Control Reviewer (not remote), you are responsible for reviewing the work completed on-site to ensure it meets the quality standards set forth by the client. Your reliability and attention to detail plays a key role in ensuring our team's quality and compliance. This position is part-time (6 hours per week). The nature of the role is ongoing and project-based. The workload is dependent on project needs. Productive Playhouse has an extensive background in language services, including transcription, translation, and audio collection projects in a wide variety of languages. We continue to grow at an extraordinary pace in three key areas: the services we provide, the clients we partner with, and our valued staff, which we hope you’ll be a part of soon! Please note: Due to our client’s strict data security policies, applicants should be aware that personal items, including electronics such as phones and other electronic devices, will not be allowed in the workspace. Any personal items will need to be stored in provided lockers outside of the actual working environment. Employees are able to leave the workspace to use their phones outside the office if needed.
Requirements
- US work authorization (the company cannot provide sponsorship)
- Able to commute to our office in Glendale, California
- 18+ years of age
- Fluent in Malayalam (you will be asked to take a language assessment)
- High School Diploma / GED or equivalent
- 50 WPM typing speed preferred
- Thoughtful communication among all levels, offering clear and timely feedback
- Maintain continuous knowledge of client and industry clean room standards
- Ability to identify patterns of commonality and concerns
- Navigate situations effectively with professionalism and ease
- Precise attention to detail in all aspects of work
- Proficient on PC and Google Suite
Nice To Haves
- Experience in the language service industry is preferred. Qualifying experience may include: translations, interpretation, transcription, linguistics or additional language education.
Responsibilities
- Review completed work, citing all issues as they pertain to the quality of the work.
- Create and report daily quality logs to On-site Team Auditor / OPS Auditing manager
- Maintain clear understanding of the clients guidelines and quality expectations
- Direct project related questions to On-site Team Auditor / OPS Auditing manager
- Report violations of security clean room policies, reporting violations to On-site Team Auditor / OPS Auditing manager
- Suggest opportunities for improvements to On-site Team Auditor / OPS Auditing manager
Benefits
- Stocked kitchen with coffee, drinks, and snacks
- Open and modern office with lots of natural light
- Opportunities for personal and professional growth
- Working with a supportive staff who truly care about their employees
- No customers, phone calls, or walk-ins!
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
