Make Ready Technician - Sendero Trace

Greystar Management ServicesSan Marcos, TX

About The Position

Coordinates, schedules and inspects the “make-ready” units to ensure vacant apartment homes are returned to market ready status in accordance with Company standards. Coordinates the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection and creating a “punch” list of needed maintenance work. Schedules all necessary work with maintenance technicians, vendors and contractors to bring vacant apartment homes to market ready status as per Company guidelines. Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items as needed. Tracks inventory used and notifies the service supervisor about re-ordering needs. Inspects completed units and schedules any necessary follow-up work before designating the unit as “Ready.” Signs off on apartment home and releases to Service Supervisor and Community Manager in market ready condition. Accompanies Sheriff to apartment homes in order to facilitate evictions as needed. Complies with Greystar’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately. Demonstrates customer service skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services. Assists Community Manager and/or Service Supervisor in conducting routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical and visual needs of the property. Reports findings to the Community Manager and/or Service Supervisor.

Responsibilities

  • Coordinates the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection and creating a “punch” list of needed maintenance work.
  • Schedules all necessary work with maintenance technicians, vendors and contractors to bring vacant apartment homes to market ready status as per Company guidelines.
  • Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items as needed.
  • Tracks inventory used and notifies the service supervisor about re-ordering needs.
  • Inspects completed units and schedules any necessary follow-up work before designating the unit as “Ready.”
  • Signs off on apartment home and releases to Service Supervisor and Community Manager in market ready condition.
  • Accompanies Sheriff to apartment homes in order to facilitate evictions as needed.
  • Complies with Greystar’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.
  • Demonstrates customer service skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services.
  • Assists Community Manager and/or Service Supervisor in conducting routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical and visual needs of the property.
  • Reports findings to the Community Manager and/or Service Supervisor.

Benefits

  • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
  • Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
  • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service!
  • Additional vacation accrued with tenure.
  • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
  • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
  • 401(k) with Company Match up to 6% of pay after 6 months of service.
  • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
  • Employee Assistance Program.
  • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
  • Charitable giving program and benefits.
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