Make-Ready Specialist - Decorum

Greystar•Fort Myers, FL

1d•Onsite

About The Position

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management. The Make-Ready Specialist ensures that vacant units meet the established quality standards for re-leasing by performing technical and mechanical work that ensures the timely turn of all vacant apartment homes to market ready condition that meet the Company’s standards for occupancy. This role is for a Mid-Rise property, currently stabilized, with 435 units.

Requirements

Ability to perform technical and mechanical work to ensure timely turn of vacant apartment homes.
Ability to follow community’s make-ready checklist.
Proficiency in caulking and sealing around windows, sink areas, toilets, bathtubs, and showers.
Ability to inspect, repair, and/or replace sheetrock.
Skill in performing touch-up paints for vacant and occupied units.
Ability to assist in maintaining grounds, common areas, and amenities, including picking up trash, pressure-washing, general cleaning, and painting.
Understanding and application of cost-cutting and expense control programs.
Ability to complete make-ready checklist and other required maintenance documentation in a timely manner.
Compliance with Greystar’s safety and risk-management policies, including attending safety meetings, completing OSHA training, and reporting accidents/incidents.
Demonstrated customer service skills, including treating residents with respect, answering questions, responding to complaints, and completing work orders efficiently.
Ability to stand, walk, and/or sit for extended periods of time.
Ability to bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
Ability to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
Ability to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays.
Rare or regular travel may be required to assist other properties, attend training classes, or business meetings.

Responsibilities

Completes all needed repairs and improvements to apartment homes prior to resident move-in by following the community’s make-ready checklist.
Ensures apartment homes have been properly caulked and sealed as needed around windows, sink areas, toilets, bathtubs, and showers.
Inspects all sheetrock for damage, and repairs and/or replaces as needed.
Performs touch-up paints for vacant and occupied units as directed by Service Supervisor or Community Manager.
Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.
Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
Completes make-ready checklist and all other required maintenance documentation in a timely manner as required by the Supervisor or Manager.
Complies with Greystar’s safety and risk-management policies by attending and participating in the community’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.
Demonstrates customer services skills by treating residents and others with respect, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.

Benefits

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off (15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays for new hires).
Birthday off after 1 year of service.
Additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities (for onsite team members, subject to discount and unit availability).
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.