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The Major Case Specialist - Equipment Breakdown at Travelers Insurance Company is responsible for managing and providing expertise in adjusting large, complex Boiler and Machinery first-party claims, primarily within the United States and occasionally internationally. This role involves direct handling of high-value claims, mentoring junior staff, and serving as a subject matter expert in various heavy industries. The position also requires effective communication and collaboration with business partners, underwriting, and marketing teams to ensure comprehensive claim management and risk assessment.