Major Case Investigator - Commercial Trucking

About the position

We have an exciting opportunity to join the SIU team and the Expanding Commercial GEICO Market as a Major Case Investigator! This is a Remote position. As a Major Case Investigator on our Commercial Team, you will conduct non-field, large-scale investigations of suspected Commercial Auto, Commercial Trucking, Multiline, and Auto claims suspected of containing fraud flags and/or other illegal activities against the company. The duties for this role would include but not be limited too interviewing, database inquiries, taking statements, conducting EUOs and locating other sources of information and witnesses. Responsibilities include evaluating information to determine its credibility, facts of loss, reporting to claims, referring investigation assignments to outside agencies, and providing training and support to all departments in the claims handling process.

Responsibilities

• Conduct non-field, large-scale investigations of suspected fraud in Commercial Auto, Commercial Trucking, Multiline, and Auto claims.
• Interview claimants and witnesses.
• Perform database inquiries and take statements.
• Conduct EUOs (Examinations Under Oath).
• Evaluate information to determine its credibility.
• Report findings to claims department.
• Refer investigation assignments to outside agencies.
• Provide training and support to all departments in the claims handling process.

Requirements

• Must have at least 3 years of claim and/or investigation experience handling commercial auto and/or trucking.
• Must be able to work both independently and in a team environment.
• Must be able to multi-task.
• Must be able to learn and apply large amounts of technical and procedural information.
• Must be able to communicate effectively verbally and in writing.
• Must be able to handle heavy claim volume and stressful situations.

Nice-to-haves

• Preferred Multi-Line experience (RV, Cycle, ATV, Marine).

Benefits

• Premier Medical, Dental and Vision Insurance with no waiting period.
• Paid Vacation, Sick and Parental Leave.
• 401(k) Plan.
• Tuition Assistance.
• Paid Training and Licensures.