Major Accounts Manager - Rochester & Syracuse Area

Avantor • Syracuse, NY

131d • $77,300 - $128,700

About The Position

Avantor is searching for an experienced and customer-focused Major Account Manager to join our Commercial Sales team in NY. Under general supervision, this role will be responsible for maintaining relationships with accounts by visiting customer sites within assigned territory. Sell products and services to customers and act as point of contact post-sale, focusing on ongoing customer satisfaction, retention, and growing business. In addition to face-to-face meetings, engage with customers over the phone and Internet (e.g., chat, email, video conferencing, etc.) to close sales and support clients. Respond to client inquiries and offer guidance on appropriate products and services. Execute sales strategy, generate sales reports, and identify opportunities to increase sales volume while ensuring service levels are met.

Requirements

• BA/BSc or equivalent essential.
• 3+ years of experience in a complex sales environment with a solution-based selling approach.
• 1 year leadership experience.
• Proven track record of verifiable sales success driving growth.
• Business-to-business sales experience, preferably with distribution experience and a scientific background.
• Demonstrated capability to effectively utilize best in class selling processes and technology platforms including CRM Tools.
• Mandatory attendance of appropriate VWR Sales Trainings.

Nice To Haves

• Fluent in oral and written English, preferably 1 or 2 more languages.

Responsibilities

• Increase competitive advantage and drive customer satisfaction by building trust and developing strong relationships.
• Meet/exceed IOP for sales and margin.
• Develop awareness/sales in the VWR Private Label range to increase margin.
• Demonstrate strategic agility in approach to customers and projects.
• Drive new and existing opportunities by managing territory appropriately to maximize number of customer visits.
• Utilize local and global internal and external contacts to help achieve targets.
• Plan, forecast and achieve objectives and Key Performance Indicators in territory/accounts.

Benefits

• Diverse, equitable and inclusive culture.
• Learning experiences to support career growth and success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees