Major Accounts Lead

MACKENZIE-CHILDS LLC-posted about 20 hours ago

$19 - $19/Yr

Full-time • Entry Level

Onsite • City of Fulton, NY

251-500 employees

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The Majors Lead is responsible for guiding and supporting the day-to-day execution of operational tasks within the fulfillment process for retail wholesale accounts. This role ensures productivity and accuracy across designated areas of responsibility.

Support and guide team members through the pick, pack, and ship processes to ensure order accuracy and compliance with customer requirements
Monitor workflow and delegate assignments to maintain department efficiency and fulfillment timelines
Assist with movement of merchandise and materials through each area of responsibility
Ensure internal process standards and client compliance protocols are consistently followed throughout the fulfillment cycle
Use computers, mobile devices, and manual tracking to document and report order activity and performance data
Monitor supply and equipment needs and report volumes as necessary
Promote adherence to safety procedures, company policies, and respectful workplace behavior
Be aware of any issues or conflicts that arise within the team and communicate to Supervisor to address performance concerns through coaching and mentoring
Ensure that teamwork is being adhered to by setting the example
Exhibit organizational and time management skills by responding to emails promptly; addressing concerns promptly; and meeting deadlines set by the Supervisor or Manager of the department
Ability to work under pressure and handle stressful situations with composure
Aid supervisor in identifying high potential employees for future career growth

High school diploma or GED.
Previous experience as a Warehouse Associate, either internally or with prior companies
Ability to work occasional overtime and weekend work as required to meet business needs
Ability to work in an open warehouse environment
Strong organizational and multitasking abilities
Capable of handling and processing large, complex workloads
Able to maintain productivity and accuracy under time constraints
Flexible and adaptable to shifting priorities and volume
Able to work independently with limited supervision
High attention to detail in reading, sorting, and recording data
Intermediate computer proficiency, including spreadsheets and email
Proactive in improving processes and standards
Strong communication and collaboration skills
Professional and composed under pressure
Maintains a clean and orderly work environment
Good penmanship and reliable attendance

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