Maitre 'D - Vanderpump - Steady Extra (Paris LV)

Caesars Entertainment•Las Vegas, NV

22h

About The Position

The first responsibility of the Maitre’d is to reconfirm all large groups for the shift. Once the final cover count is verified, the Maitre’d pre‑plans and organizes the seating layout for the evening. This ensures minimal wait times for guests while maximizing table turns and maintaining a smooth flow of service.

Requirements

Relevant experience in a high-quality, high-volume operation preferred.
Must be able to stand for extended periods of time.
Must be able to lift, pull, or push 25 lbs.
Must be able to twist, bend, or reach with no significant boundaries.
This position may be exposed to a smoke-filled environment.
Nevada Health Card

Responsibilities

Reservation Book organization and confirmation – first thing Maitre’d does is to make sure all large groups are re-confirmed.
Based on confirmed covers, pre-calculate and organize the seating for the night to make sure there’s a minimum waiting for guests while turning table maximum.
Dining Room Dressing – Prior to the Staff Meeting, he checks the room to make sure room is dressed 100%, (i.e., lights, music, table settings, candles, menus, centerpiece, etc.)
Greet all guests 100% - In charge or making sure all guests are checked-in, greeted and placed in the order of their reservation time and the time they walked in with Maitre’d assistance (therefore, train all new Maitre’d coming in.)
Seat all guests (100%) - Maitre'd is the only staff who decides (where) and seats guests at Vanderpump Cocktail Garden. If guests are waiting for table at the Bar, he is the one to get them to be seated and carries drinks for guests if any to their table.
Take Drink Orders - As needed to help the Server in charge of drink orders to expedite service and turn tables. Maitre’d need to follow Sequence of Service when taking drink orders.
Take Food Order - As needed to help the Server in charge of drink orders to expedite service and turn tables. Maitre’d needs to follow Sequence of Service when taking food orders.
Bus Tables - To expedite the table turning, help Servers to clear dirty glassware and plates, wipe tables, and reset when needed.
Table Set Up - Make sure tables are set up accordingly for the next guests waiting.
Circulate the dining room and bond with guests - Works the room throughout the night to make sure everyone is being serviced to the Vanderpump standard.
Food and Drink Service - Whenever necessary, Maitre'd serves food and drinks (i.e., refilling wine glasses, water, and coffee).
Dealing with Guest Complaints if any – Gather the facts, inform the manager of the guest opportunity, and do not try to resolve the guest opportunity.
Special Requests – Communicate with Servers and Managers regarding special requests (birthdays, anniversaries, or special events).
Approaching and Seating the Guest While approaching, find the leader of the group. You must quickly evaluate the guest(s) who they are, where they should be sat, etc.) Eye contact with the leader in that split second, tell the leader everything} Handshake almost all the time Never leave the table empty — make a smooth transition with server. Waiters must meet you whenever possible (if not, at least body language to you and guests) Drinks should be ordered within minutes. Maitre’d will introduce server by name. Bonding - Take time to build rapport when greeting and while seating guests. Make communication with the rest of the group, positive, charming, and controlling body language. The whole front staff should be aware of your presence in taking guests to the table. Arrival at the table - You must project with an attitude/body language that this beautiful table is the only one for you. Manipulate and control the seating - Women inside, host outside, etc. This is basic ABC etiquette. Transition from the Maitre'd to the Waiters