Maitre D'

USHG•Detroit, MI

13d•Onsite

About The Position

Union Square Hospitality Group (USHG), founded by celebrated restaurateur Danny Meyer, is bringing its award-winning approach to hospitality and people-first culture to Downtown Detroit in early 2026. Guided by Enlightened Hospitality, USHG’s philosophy puts employees first, creating an environment where talent thrives, guests feel cared for, and excellence is a daily standard. Located at Hudson’s Detroit on Woodward Avenue, our team will be at the heart of the city’s Central Business District, surrounded by world-class dining, shopping, public spaces, art, and culture - all steps away from major sports venues and the Detroit Riverfront. This is a chance to be part of something truly special: a dynamic destination that combines city culture, community, and experiences. Join us as we bring USHG’s signature hospitality to Detroit, and help shape the future of the city’s vibrant dining scene. Who you are: The Maitre D’ role is a vital member of the Service team, overseeing the flow of bookings to the restaurant, initial hospitality when arriving and booking reservations, and a warm goodbye. The Maitre D’ has a firm grasp on what is happening in all parts of the restaurant at all times during service to seat and fill the restaurant in such a way that maximizes the restaurant and supports the dining room and kitchen teams so that they can fulfil their roles with excellence.

Requirements

2+ years in a guest-facing restaurant role
A passion for guest experience and hospitality
English fluency and additional languages preferred, but not required
Ability to stand or walk for long periods of time

Responsibilities

Consistently support a culture of Enlightened Hospitality
Create a welcoming and hospitable environment for guests. Recognizing VIP guests, regular guests and actively trying to create new ones
Quote accurate wait times while “finding the yes” for all guests
Act as a liaison between the guest, management, service staff and kitchen and communicate accordingly
Work with efficiency and a sense of urgency while remaining composed
Demonstrate an understanding of reservations booking strategies and a working knowledge of all functions of Sevenrooms
Coordinate with management and guest experience team to “build the book” and boost cover counts while taking into consideration both the needs of the business and the needs of our guests

Benefits

Competitive pay
Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options
Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
Time to recharge: Generous paid time off and paid parental leave to support life outside of work
Invest in your future: A matched 401(k) plan to help you grow long-term savings
Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services
Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
Convenience & flexibility: Pre-tax commuter benefits for transit and parking
Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality