Maitre d'

OVATION COMMUNITIES • Milwaukee, WI

1d • Onsite

About The Position

Ovation Communities is seeking a Maître d’ who will play a key leadership role in the successful daily operation of the dining room, overseeing the front-of-house team and ensuring an exceptional dining experience for all Residents and guests. This individual is responsible for fostering a welcoming atmosphere, optimizing service flow, coordinating staff coordination assignments, managing table distribution, and upholding the highest standards of hospitality and professionalism.

Requirements

• High school diploma or equivalent.
• Prior experience in a hospitality or dining leadership role strongly preferred.
• Demonstrates strong professional leadership skills essential for supervising the front-of-house.
• Exceptional interpersonal and communication skills.
• Ability to lead, train, and motivate staff.
• Exhibits strong organizational, attention to detail, sound judgement, and problem-solving abilities.
• Ability to work in a fast-paced environment with professionalism and grace.
• Capable of fostering a collaborative team environment while maintaining high standards of hospitality and service excellence.

Nice To Haves

• Prior experience in a hospitality or dining leadership role strongly preferred.

Responsibilities

• Warmly welcome and greet residents and guests upon arrival.
• Monitor dining room activity and maintain a pleasant, well-organized ambiance.
• Supervise, support, and train front-of-house staff, ensuring adherence to Chai Point’s dining procedures, protocols, and service standards.
• Arrange tables and flow of service to support excellent guest experience and server efficiency.
• Assign delivery responsibilities to server staff to ensure timely and accurate service to residents and guests.
• Serve as the primary liaison between the kitchen and dining area to facilitate smooth food service operations.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED