Maitre D' - MJ23 Sports Bar & Grill

Michael Jordan's Steak House and MJ23 Sports Bar & Grill • CT

315d

About The Position

MJ23 is a collaboration between Cornerstone Restaurant Group (CRG) and the greatest athlete of his generation, Michael Jordan. Located in the Mohegan Sun Casino in Connecticut, MJ23 is a modern sports bar featuring elevated bar food, craft beer and cocktails, and plenty of TVs to enjoy the game. While our delicious burgers and wings attract customer attention, it is CRG's Heartfelt Hospitality that creates a truly memorable experience for our guests.

Requirements

• Wednesday to Sunday availability required.
• At least 18 years of age.
• High school education or equivalent.
• 1-2 years of experience.
• Basic computer skills.
• Ability to deal with guests in a professional manner while maintaining a composed demeanor in high stress situations.
• Ability to lift and carry objects weighing up to 20 pounds on a regular basis.
• Frequent long periods of standing and walking are expected during the workday.
• Ability to reach for objects and stoop or bend as needed to perform job duties.
• This position may involve visual and auditory tasks, including the ability to see and hear adequately to perform job functions.

Responsibilities

• Oversee and manage the overall operations of the host stand.
• Welcome guests and manage the flow of the dining room.
• Manage the front door of the restaurant including hosts, guests, reservations, and the overall flow of the restaurant through careful judgement and strategic seating.
• Provide personalized and heartfelt service to guests.
• Answer telephone communications and take reservations.
• Train, manage, and support hosts.
• Maintain an accurate and organized waiting list and alert guests when their table is available.
• Receive payments and process transactions according to established policies and procedures.
• Complete all opening/closing paperwork and perform side-work.
• Process take-out orders and practice selling-up techniques.
• Clear and reset tables and assist with opening tasks such as assigning stations to servers.
• Ensure that wait staff stations are clean and maintained throughout the shift.
• Check and clean menus; inform manager if more menus are needed.
• Facilitate cleaning and/or reorganization projects as necessary.
• Handle guest complaints/special requests and assist with other duties as assigned.

Benefits

• Generous Paid Vacation (earn immediately, up to 40 hours in your first year)
• Paid Sick Leave
• Premium holiday pay
• Dining Discount and Family Meal
• Medical, Dental and Vision insurances (must average 30 hrs/week)
• Voluntary Short-Term Disability, Voluntary Critical Illness, and Voluntary Critical Accident Insurances Offered
• Naturalization Exam Reimbursement
• Referral Program Bonus
• Pre-tax Commuter Benefits

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED