About The Position

This position performs simple maintenance and cleaning duties in guest rooms, public areas and grounds of the hotel that do not require practical skill or knowledge of a trade. At IHG Army Hotels we want our guests to feel trusted and free to do what they want in their own space which means we need you to: Be down-to-earth by being straightforward and natural Be considerate by being respectful, perceptive and accommodating Be friendly by being kind, approachable and light-hearted Be reliable by being professional, a team player and resourceful

Requirements

  • Basic reading and writing skills required.
  • This job requires ability to perform the following:
  • Carrying, lifting, pulling or pushing items weighing up to 100-300 pounds
  • Frequently standing up and moving about the buildings and grounds.
  • Driving company owned vehicles, and meeting corporate driving record requirements.
  • Frequently handling objects and equipment.
  • Frequently bending, stooping and kneeling.
  • Working knowledge of basic non-skilled maintenance tasks such as plunging toilets, changing light bulbs and replacing faucet washers.
  • Working knowledge of lawn/plant care equipment and tools.
  • Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive instructions for the day or to read equipment safety/repair manuals.
  • Will be required to work nights, weekends and/or holidays.

Responsibilities

  • Complete basic maintenance related tasks and deep cleaning to keep guest rooms and public areas in an excellent state of cleanliness and repair.
  • Assist with the completion of the preventative maintenance checklist and complete minor repairs work orders such as replacing ceiling tiles, light bulbs, patching vinyl, unclogging toilets, replacing faucet washers, etc.
  • Carry tools, prepare the worksite and assist maintenance representatives as needed.
  • Clean and sweep the parking lot, pool, public outdoor and sidewalk areas.
  • Cut, prune and maintain lawn and plants as necessary and dispose of trimmings.
  • Empty all trashcans on a daily basis, maintain recycling areas.
  • Report all unsafe conditions or malfunctioning equipment to supervisor.
  • Adhere to all established safety policies and procedures.
  • Follow procedures that ensure the security of inventory such as tools, supplies, equipment, etc., replenish supplies and inventory in a timely and efficient manner, and minimize waste.
  • Provide guest shuttle service as requested.
  • Perform other duties as necessary
  • Learn and utilize our Winning Ways
  • Promote Quality and Teamwork with other departments, become involved with committees and sponsored community events or activities.
  • Respond in a courteous and prompt manner to all guests questions and/or requests to ensure strong guest satisfaction.
  • Be aware of Safety and Security procedures as part of interaction with guests and for guest security.
  • Acknowledge and engage in a pleasant and service oriented manner.
  • Ensure a safe and secure environment for guests and team members by reporting any safety and security concerns to management.
  • Maintain a focus and commitment to operating a “green” hotel.

Benefits

  • We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
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