About The Position

Assists the Manager, Maintenance Training in the development and administration of all Maintenance training programs. Coordinates with all METRO Bus Operating locations to identify training needs, and provides hands-on, computer based, and/or classroom training. Works closely with the Quality Assurance and Technical Services groups to ensure new bus vendor training is scheduled per the requirements of the contract. Performs duties in a safe, efficient, manner and in compliance with applicable rules and safety procedures.

Requirements

  • High school diploma or GED is required.
  • Minimum of four (4) years of transit mechanical experience.
  • Must have a solid administrative understanding of the (ASE) Automotive Service Excellence program.
  • Requires a broad understanding and knowledge of transit bus or heavy truck applications relative to training.
  • The ability to train large groups in a classroom environment is critical.
  • Must have a strong understanding of METRO Transit Operations or related industry.
  • Strong communications (written and verbal) and interpersonal skills to effectively work with all levels of management and field employees.
  • Must have working knowledge of PC’s and related software.

Nice To Haves

  • Associate degree is preferred.
  • Additionally, a minimum of five (5) years of training experience in heavy vehicles is preferred.
  • The following ASE certifications are preferred:  -  ASE Transit Bus: Brakes, Suspension and Steering, Electrical, and  Diesel Engines, or  -  ASE Heavy Truck: Brakes, Suspension and Steering, Electrical, and Diesel Engines.

Responsibilities

  • Establishes and maintains the Maintenance Training programs for METRO bus maintenance personnel.
  • Conducts specialized classroom, and shop instruction to METRO maintenance employees.
  • Establishes goals and objectives for the Maintenance Training group.
  • Coordinates training programs for supervisory, Quality Assurance and Technical Services personnel to improve skills in their respective positions.
  • Evaluates and reviews the technical requirements of METRO’s Bus Maintenance Department based on employee skill sets and fleet performance trends.
  • Prepares and presents reports regarding the progress in Maintenance Training.
  • Coordinates vendor and custom in-house training on current bus fleet, new technologies and internal maintenance SOPs to all newly hired and existing bus repair personnel.
  • Attends internal and external self-development courses to improve training development skills.
  • Maintains records for all bus maintenance employee certifications, tests and related documents within the Metro learning management system.
  • Assists with the required administrative tasks and instruction relative to the Harris County and Non-County Bus Repair C Mechanic Apprenticeship Training Program.
  • Acquires and develops textbooks, handouts, training aids and materials for all employees attending training.
  • Assists with revisions to training presentations, LMS courses and lab tasks utilizing the latest technologies, e.g., artificial intelligence, augmented reality, virtual reality, and simulations.
  • Performs periodic tool/equipment audits of all training department shop tools and equipment.
  • Provides excellent customer service to METRO internal and external customers.
  • Applies SMS (Safety Management System) methods and principles in daily routine and supports all aspects of the agency’s Public Transportation Agency Safety Plan (PTASP).
  • Promotes safety awareness and follows safety procedures to reduce or eliminate accidents.
  • Performs other job-related duties as assigned.

Benefits

  • The Metropolitan Transit Authority of Harris County, Texas has a zero tolerance drug and alcohol policy for all employees.
  • All internal and external applicants will be required to undergo drug testing before employment and will be subject to further drug and/or alcohol testing throughout their employment.
  • Further, employees who perform safety-sensitive functions will submit to drug and/or alcohol testing in accordance to the Department of Transportation (DOT) and the Federal Transit Administration (FTA) regulatory requirements.
  • We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, sex, national origin, veteran status, genetic information or disability.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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