Maintenance Technician

Pivotal Housing Partners LLC•Fort Worth, TX

4h•$25•Onsite

About The Position

Key things that you want to know about this role: Job Level: 1+ years experience will set you up for success in this role Job Location: This important role supports our Reserve at Quebec (296 units multifamily) in Fort Worth, TX Position Type: Full-time and the ability to be on call to support our residents for emergencies Pay Range: Starting at $25+ / HOUR - Pay depends on experience level-- we believe in a culture of transparency About Us: Pivotal, ranked in the Top 50 Affordable Housing Developers in 2017-2024, is an industry leader revolutionizing the housing market – one community at a time. An integrated real estate company specializing in the development and operations of multi-family housing, Pivotal strives to provide exceptional service to enhance the lives of our residents. We are able to provide high quality properties and customer service because of the commitment to excellence by all of outstanding team members. We are able to provide high quality properties and customer service because of the commitment to excellence by all of outstanding team members. If you hold yourself to a high set of standards, embrace a positive service-minded demeanor, enjoy working through shifting priorities, and want to join a fulfilling environment with growth opportunity, Pivotal has an outstanding position for you. As our Maintenance Technician, you will provide high quality service to our residents, joining a team of outstanding team members with a commitment to excellence. You will hold yourself to a high set of standards, demonstrate a positive, service-minded demeanor, and successfully manage multiple shifting priorities. You will be responsible for the routine maintenance of the physical integrity of the community, including daily pickup of grounds, ensuring a safe, secure, and comfortable living environment for residents, visitors, and staff. You will be our go-to person to ensure our residents are taken care of in the event of an emergency. We are embracing technology in how we serve our communities. Our HVAC Technicians receive work orders on our Maintenance Mobile app. You will be provided a stipend for your use of your personal smartphone to stay connected with us and process through your work orders.

Requirements

1+ years of related experience
Reliable transportation and valid driver’s license
HVAC training and certification preferred
Commitment to regular attendance (may include weekend and OT hours)
Ability to be “on-call” for emergencies
Ability to receive, manage, and close work orders by using smartphone applications

Nice To Haves

HVAC training and certification preferred

Responsibilities

Provide outstanding customer service to all current and future residents
Complete resident work orders on a timely basis (24 to 48-hour expectation)
Broad knowledge of general maintenance: HVAC, plumbing, electrical, and carpentry
Assist with court-ordered “set-outs” when necessary
Perform unit turnover between residents per company standards (3-5 days)
Maintain grounds and curb appeal
Able to prioritize and handle multiple tasks
Be responsive to on-call emergencies

Benefits

Eligibility for semi-annual merit increases: January and July
Paid every Friday
Quarterly Bonus Opportunities – Site team members are eligible for performance-based bonuses each quarter when key KPIs and property metrics are achieved, rewarding strong results and teamwork.
Medical Coverage: Choice of two medical plans (PPO and HDHP) to fit your needs
HSA Contributions: Company-funded contributions to your Health Savings Account (HSA) each year
Dental, Vision & More: FSA, dental, vision, life, accident insurance, plus short- and long-term disability coverage
Retirement Savings: 401(k) plan with company match to support your future
Time Off: Company-paid holidays and weekly accrual of Paid Time Off equivalent to up to 16 days in the first year
Emotional Wellbeing: Employee Assistance Program (EAP) for you, your dependents at home, and even children away at college
Professional Growth: Professional development assistance to support your career goals