Maintenance Technician, Port Royal Apartment Homes

VESTA MANAGEMENT TX•San Antonio, TX

55d•Onsite

About The Position

The Maintenance Technician at Port Royal Apartment Homes, a Vesta community in San Antonio, TX, is responsible for performing all assigned maintenance tasks to ensure the property meets safety, appearance, and operational standards. This role requires quick response to resident service requests and efficient turnaround of apartment make-readies, including completing punch lists and ensuring vacant units are move-in ready. The technician will also assist in maintaining the physical appearance, condition, cleanliness, and curb appeal of the property. Emergency on-call duties, including nights and weekends, are required. The position may involve driving a company vehicle and assisting with resident retention initiatives and property communications.

Requirements

2 or more years of related experience.
Apartment community experience.
Working knowledge of and proven skilled ability to successfully repair and maintain drywall, lock change, and light electrical, carpentry, flooring, plumbing.
Ability to participate in the emergency on-call rotation.
Successful completion of a background check and drug screen.
Valid Driver's License and clean driving record.
Excellent communication skills.
Strong customer service philosophy with a CAN-DO attitude.

Nice To Haves

HVAC strongly preferred.
Multilingual a plus.

Responsibilities

Perform all assigned maintenance tasks to ensure that the property meets safety, appearance, and operational standards.
Quickly respond to resident service requests, taking appropriate action to resolve work orders.
Ensure efficient and fast turnaround of apartment make readies.
Complete a make ready punch list and ensure that vacant units are move in ready per expectations.
Assist with and attend resident retention initiatives (i.e., resident functions, promotions, monthly newsletters, etc.) and property-issued communications/notices (i.e., bad weather, emergency, etc.).
Preserve and respect resident, applicant, employee and company confidentiality.
Report for on-call duties to provide 24 hour/7 day per week emergency maintenance service.
Be knowledgeable of inventory levels of parts and supplies and inform supervisor of shortages.
Ensure that maintenance shop and current supplies are kept accessible and organized.
Consistently maintain the overall attractiveness of the property, taking initiative as needed to keep the property looking professional and appealing to current and potential residents, owners, investors, and lenders.
Regularly conduct inspections of and ensure that apartments, building systems, common areas, and grounds meet Vesta quality standards and expectations, by correcting any deficiencies.
Report any maintenance or physical property needs to the Property Manager and/or lead maintenance personnel for work order input.
Handle, complete, and document all assigned service requests/work orders, ensuring that our residents’ maintenance needs are met properly, quickly, thoroughly, and professionally.
Perform maintenance and repair which may include plumbing, HVAC, carpentry, appliances, carpeting, drywall, worn or defective parts, grounds, and electrical systems.
May be responsible for pool maintenance, depending on property needs.
Assist with moving appliances, abandoned furniture and unloading and storing supplies.
Ensure unsafe conditions are corrected immediately, and practice “safety first".
Communicate and maintain accurate records regarding preventative maintenance, work orders/service requests (received and completed), apartment make-ready status, and assigned work-in progress.
Prepare apartment for occupancy within three to five days of vacancy, in order to maximize occupancy.
Trash out and clean out of food, furniture, appliances and other debris within assigned vacant unit.
Prep assigned unit for painting and flooring.
Timely and thorough completion of assigned items on make ready punch list, including, but not limited to; cleaning, painting, flooring, caulking, wall prep, removal and cleaning/replacement of receptacle and switch plate covers and light fixture bulbs, and holes in walls.
While completing make ready punch list, inspect and report any additional maintenance needs including repairs or replacements not initially noted.
Complete any additional tasks that are within manageable skill set.
After final maintenance, painting, and floor work, perform the last “sparkle”/touch prior to final move in ready inspection.
Ensure ready apartments are inspected daily, communicate and input any new maintenance needs, and inform leasing of ready unit status for prospect showings.
Perform other duties as assigned by management.