Maintenance Technician (Memphis)

ALCO Management•Memphis, TN

About The Position

Summary of Position The Maintenance Technician supports the daily operational needs of ALCO Management by maintaining assigned properties and ensuring all maintenance requests and preventative tasks are completed efficiently. This role is responsible for performing general repairs, assisting with vendor coordination, and maintaining accurate maintenance records while fostering positive relationships with residents and staff. This position requires strong attention to detail, time management, and the ability to work collaboratively across teams to ensure properties are safe, functional, and compliant with organizational standards.

Requirements

Education: High school diploma or equivalent required; technical certifications or associate’s degree in facilities management or related field preferred.
Experience: 1–2 years in property maintenance, facilities management, or a related role preferred; experience in multi-family or residential properties is a plus.
Mindset: Accountable, service-oriented, and able to manage multiple priorities while maintaining quality and safety.
Knowledge: Understanding of building systems, safety standards, and vendor coordination.
Technical Skills: Ability to use maintenance management software (e.g., Yardi, Building Engines) and Microsoft Office; basic technical troubleshooting skills.
Strengths: Organized, dependable, and detail-oriented with strong problem-solving and communication skills.
Pre-Employment Requirements: All offers of employment are contingent upon successful completion of a background check and drug screening, in accordance with ALCO’s policies and applicable law.

Nice To Haves

technical certifications or associate’s degree in facilities management or related field preferred.
experience in multi-family or residential properties is a plus.

Responsibilities

Inspect properties and perform preventative maintenance to ensure safety and functionality.
Respond promptly to resident maintenance requests, troubleshooting issues efficiently.
Assist with vendor and contractor coordination for specialized repairs and services.
Maintain accurate records of maintenance activities, work orders, and inspections.
Conduct routine checks of building systems (HVAC, plumbing, electrical, etc.) and complete required maintenance logs.
Collaborate with Community Managers to prioritize projects and allocate resources effectively.
Monitor inventory of maintenance supplies and reorder as needed to avoid delays.
Follow safety protocols and regulatory standards consistently.
Support special property improvement projects or renovations.
Assist in training temporary staff or new maintenance team members.
Participate in the on-call rotation to address emergency situations and meet regulatory safety obligations.
Perform other duties that support the operational goals of the property and organization.