Maintenance Technician

Associa•Rohnert Park, CA

34d•$25 - $30•Onsite

About The Position

The Maintenance Technician is responsible for planning, coordinating, and executing maintenance tasks to ensure the proper upkeep of buildings, equipment, facilities, and grounds. This role plays a key part in preserving property values and maintaining a safe, high-quality living environment for the community. Working under the direction of the Community Manager, the Maintenance Technician responds to repair requests, performs scheduled and emergency maintenance, and ensures all work meets the standards outlined in the service contract for the association. Acting as an onsite liaison between EBC and the residential community, this position collaborates closely with the Community Manager to deliver exceptional service and maintain operational excellence.

Requirements

Must be able to communicate effectively with internal and external customers and clients
Knowledge of general maintenance requirements (documentation, safety, required reporting, regulations, etc.)
Knowledge of electrical and plumbing codes and maintenance requirements (documentation, safety, required reporting, regulations, etc.)
Knowledge of OSHA worksite and personal safety requirements
Knowledge of State or local governmental safety requirements
Professional communication skills (phone, interpersonal, written, verbal, etc.)
Professional customer service skills
Interpretation and completion of verbal and/or written instructions at a proficient level
Knowledge of company policies, procedures, and forms
Time management and time critical prioritization skills
Initiative-taking, proactive, detail oriented and a team player
Proper use of power tools, ladders and protective equipment
Ability to safely operate, climb, and perform work on ladders (1 – 2 stories) – 24 – 28 ft.
Ability to operate smartphone & email (day-to-day operations, basic communication/monthly expense reports)
Must be able to operate a vehicle from one location to another
Must be able to lift and carry up to 20 pounds on a frequent basis
Must be able to sit, stand, bend, pull/push, grasp, twist, reach above shoulder, walk, stoop, kneel and climb
Must be able to use hands and fingers to input data to information system; and talk or hear in order to gather and provide information on departmental processes
High School Diploma or GED Required
3 -- 5 years of directly related or closely related experience

Responsibilities

Perform routine preventive maintenance to ensure building systems operate efficiently and prevent deterioration of property.
Complete maintenance tasks such as carpentry, painting, plumbing, and electrical repairs, including but not limited to span and boiler inspections, laundry equipment checks, exercise equipment inspections, and maintaining supply records.
Clean and repair building fixtures, including lights, locks, windows, doors, screens, walls, floors, gutters, and drains. Tasks include pressure washing, spider/cobweb removal, and cleaning trash and recycling bins and enclosures.
Operate and perform routine maintenance and repairs on systems and equipment as needed.
Conduct daily site walks to identify issues and communicate violations or concerns to the Community Manager, including parking issues and CC&R rules enforcement.
Prepare and submit weekly maintenance reports detailing completed tasks and outstanding issues.
Attend safety meetings monthly
Serve as an onsite liaison between EBC and the residential community, collaborating closely with the Community Manager to ensure service standards are met.
Perform other duties as assigned to support community operations and property upkeep.
Unit Inspections when emergencies calls received
Water shut offs and construction assistance
Lockouts and emergencies
Fire Systems: Assist with quarterly fire safety inspections (hoses, extinguishers, alarms, ladders, sprinklers).
Tree Service: Annual site-walk and scheduling of tree and hedge trimming.
Landscape Service: Inspect weekly service; conduct site inspections 2–4 times per year.
Trash Pickup Service: Inspect garbage enclosures twice weekly; schedule annual Christmas tree pickup.
Pest Control Service: Review monthly reports; meet with technician 4–8 times per year.
Elevator Service: Meet with service technician 8–12 times per year; call for service as needed.
Boiler System Service: Oversee boiler system maintenance; assist with electrical repairs as needed.
Janitorial Service: Daily site inspections; maintain janitorial supplies; communicate homeowner concerns to the Community Manager.
After-Hours Emergency Response: Be prepared to promptly respond to emergency calls received outside of regular business hours through our designated after-hours call vendor. All calls must be acknowledged within 15 minutes and addressed as quickly as possible based on the nature of the emergency.