Maintenance Technician- Wildwood

New Earth Residential-posted 14 days ago
Full-time • Entry Level
Onsite • Kalamazoo, MI
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We’re proud to say that our Service Technicians are often described on review sites as courteous, friendly, professional, and outstanding. Does that sound like you? If so, come be a part of our incredible maintenance team and become a Community Super Hero! In this role, you'll work in a vibrant, upbeat environment, ensuring our residents enjoy clean, beautiful spaces and trouble-free, fully functional equipment. Our Service Technicians handle it all—fast and with precision! If you have the technical know-how and a knack for solving problems, apply today! At New Earth Residential we believe in the power of community Highlighted Employee Benefits: Offering mentor program for onsite assistance Compensation package including monthly and quarterly bonuses Health, vision, dental and life insurance 401k benefits 30% rent discount Biannual team celebrations PTO accurals starting at 15 days a year Virtual and on-site trainings monthly General Summary of Associate Responsibility : To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Service Supervisor & Community Manager.

  • Provides support by performing general maintenance duties in common areas.
  • Available for "on-call" responsibilities as needed.
  • Ensures the independent and timely completion of service requests in occupied apartments, in line with established company and property standards.
  • Oversees all aspects of property maintenance, prioritizing resident satisfaction and contributing to occupancy goals.
  • Actively participates in preventive maintenance programs and manages the ongoing repair of all mechanical systems to preserve the property's value.
  • Maintains cleanliness of grounds and common areas at all times.
  • Takes on additional related duties and responsibilities as assigned.
  • Adheres to all safety protocols while completing tasks.
  • Provides courteous and friendly service to residents, ensuring a 5-star experience.
  • Assist and report on inspections and quality assurance review results.
  • Work closely with your Program Coordinator to spread the word by distributing and displaying our latest monthly Urban Village Newsletter throughout the community.
  • Engage with residents, fueling excitement about upcoming events and fostering a strong sense of community participation.
  • Champion the use of garden boxes and beehives within your community (if applicable), promoting a greener, more sustainable environment.
  • Roll up your sleeves and join us at our annual Impact Day, where we tackle community enhancement projects together.
  • Forge connections with vendors and potential partners, establishing communication channels to support our community's needs.
  • Keep your Program Coordinator in the loop by sharing relevant information and contact details for potential collaborations.
  • Educate residents about the program and inspire their involvement as resident facilitators, empowering them to take on leadership roles.
  • Guide interested residents through the sign-up process, nurturing the next generation of community leaders.
  • High school diploma or equivalent required, along with a strong foundation in business principles.
  • Ability to accurately follow detailed oral and written instructions.
  • Proven leader committed to delivering exceptional customer service.
  • Self-motivated individual with the ability to set priorities, manage time effectively, and achieve assigned goals.
  • Resourceful problem solver capable of addressing unexpected challenges and adapting to changing priorities in a dynamic environment.
  • Collaborative team player with excellent verbal and written communication skills, strong organizational abilities, and the capacity to work effectively with on-site staff, residents, supervisors, corporate associates, and vendors.
  • Proficient in English; bilingual candidates are highly encouraged to apply.
  • Skilled in tracking and managing inventory of materials and parts.
  • Physically able to lift up to 50 lbs. and handle chemicals safely.
  • Available for emergency calls during nights and weekends as needed.
  • Detail-oriented with a strong commitment to assessing and maintaining community common areas and amenities.
  • Proficient in Outlook, Excel, Word, and various internet applications.
  • HVAC/R certification (HVAC & Refrigeration) is preferred.
  • Offering mentor program for onsite assistance
  • Compensation package including monthly and quarterly bonuses
  • Health, vision, dental and life insurance
  • 401k benefits
  • 30% rent discount
  • Biannual team celebrations
  • PTO accurals starting at 15 days a year
  • Virtual and on-site trainings monthly
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