Maintenance Technician

ACME RESIDENTIAL GROUP

8d•$18 - $25

About The Position

The Service Technician plays a key role in maintaining the physical condition, safety, and appearance of the community. This position supports the Service Manager by completing day-to-day apartment maintenance and service requests, performing preventative maintenance, and completing unit turns. The Service Technician helps ensure homes are move-in ready, systems are functioning properly, and residents enjoy a safe, well-maintained living experience.

Requirements

High school diploma or equivalent required.
Minimum 1 year of property maintenance experience (multi-family preferred).
Ability to lift and carry up to 50 pounds and comfortably use ladders and stairs.
Strong attention to detail, time management, and communication skills.
Ability to work a flexible schedule, including evenings, weekends, and on-call rotations.

Nice To Haves

HVAC, boiler, plumbing, electrical, and appliance repair experience preferred.

Responsibilities

Complete resident maintenance work orders promptly, accurately, and with quality workmanship.
Assist with apartment turnovers, including painting, cleaning, appliance checks, and general repairs to ensure units are move-in ready.
Perform repairs and maintenance on apartment systems, including plumbing, electrical, HVAC, appliances, and fixtures, within the scope of training and certification.
Conduct regular inspections and preventative maintenance on apartments, grounds, and common areas.
Identify, document, and report maintenance issues that may impact safety, habitability, or property condition.
Maintain pools and pool equipment where applicable, following required health and safety standards.
Keep the maintenance shop, tools, and equipment clean, organized, and in good working condition.
Perform snow removal and seasonal maintenance as needed.
Perform other duties as assigned to support property operations.
Adhere to OSHA, Worker’s Compensation, Fair Housing, and all applicable local, state, and federal regulations.
Follow all company safety procedures and use appropriate protective equipment (PPE).
Safely handle, store, and dispose of chemicals, tools, and materials.
Participate in the on-call rotation and respond to after-hours maintenance emergencies as required.
Deliver outstanding service to residents, responding to requests with professionalism, courtesy, and urgency.
Communicate effectively with the Service Manager and Community Director regarding work status, recurring issues, safety concerns, and unit readiness.
Provide clear explanations to residents when repairs are completed or follow-up is needed.
Represent Acme Residential with integrity, respect, and a customer-first mindset in all resident, vendor, and team interactions.