Maintenance Technician
About The Position
Step into a world of craftsmanship, natural beauty, and five-star hospitality at Blackberry, a Relais & Châteaux property nestled in the Great Smoky Mountains. As a Maintenance Technician, you’ll play a key role in preserving the charm and function of one of the country’s most celebrated resorts. You’ll join a dedicated team that takes pride in excellence — ensuring every building, system, and space reflects Blackberry’s legendary attention to detail and care. The Maintenance Technician is responsible for the inspection, service, and repair of a variety of building systems — including electrical, mechanical, HVAC, plumbing, and general interior and exterior components. You’ll play an essential role in ensuring the property operates safely and efficiently, maintaining the comfort and satisfaction of guests and team members alike.
Requirements
- High School Diploma or equivalent (vocational or technical training preferred)
- In-depth knowledge of tools, mechanical operations, and repair techniques
- Valid Driver’s License
- Ability to lift up to 50 lbs. and work indoors or outdoors in varying conditions
- Strong communication skills and a professional, dependable work ethic
- A proactive problem solver who takes pride in maintaining excellence
Responsibilities
- Perform preventive and corrective maintenance on buildings, equipment, and vehicles
- Troubleshoot and repair electrical systems, including lighting, switches, outlets, and panels
- Maintain plumbing fixtures and systems, including pumps, valves, and water heaters
- Repair general building elements such as doors, locks, tile, and furniture
- Perform light refrigeration and HVAC-related maintenance
- Maintain clean and safe work areas during and after each project
- Coordinate with vendors and other departments to resolve issues quickly and effectively
- Safely operate company vehicles and maintain required tools and licenses
Benefits
- Competitive hourly pay, based on experience and skill level
- Healthcare: medical, dental, and vision plans
- 401(k) with company match
- Profit sharing opportunities
- Paid time off for full-time employees
- Hands-on training in electrical, plumbing, and mechanical systems
- Opportunities to work across multiple properties and special projects
- Ongoing education and professional development support
- Trained leadership that values craftsmanship and teamwork
- Recognition programs celebrating individual and team achievements
- A collaborative environment that fosters learning and growth
- Employee dining and retail discounts
- World Travel Program through Relais & Châteaux
- Employee referral bonus program
- Access to one of the most beautiful and inspiring work settings in the world
- travel perks and property benefits
- tuition reimbursement
- paid time off with additional paid holidays
- health insurance and flexible spending accounts
- 401k match with profit share
- training and education
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
