Maintenance Technician - Riverbend Flats

Elmington Property Management • Muncie, IN

7d

About The Position

POSITION SUMMARY: At Elmington Property Management, we do things a little differently. We're not your ordinary property management group and pride ourselves on doing business with smarts while being unexpected. We thrive on showing investors, customers, and residents that property development & management doesn't have to be boring. Most property management companies refer to the team that keeps things running smoothly as "maintenance", but we are NOT most property management companies. Elmington focuses on providing the best service to our residents and our owners! Elmington Property Management Purpose and Core Values: The relentless focus on genuine care and standards of excellence for our residents, guests, and clients is our highest mission. Our common purpose is to make a meaningful impact in the lives of others through selfless service. Our Core Values: Win As One: We treat everyone with respect, kindness, and empathy. Harnessing cross-functional collaboration, we elevate success, understanding the principle ‘good for the hive, good for the bee.’ By Any Means: No matter the ask, we find a way and take total ownership to make it happen. We Forget The Ordinary, by making the impossible ideas possible, consistently going above and beyond, without compromising integrity. Continual Growth: We seize every opportunity to grow and develop as individuals, employees, and as a company. Be Clear, Be Kind: We believe in the kindness of clarity, courageously embracing hard conversations to advance together with shared understanding and transparency. As the Maintenance Technician, you will be a key team player in the upkeep of the property by responding to service requests and completing repairs promptly while possessing a strong background in plumbing, general carpentry, and appliance repairs. KNOWLEDGE/SKILLS/ABILITIES: Exceptional verbal and written communication skills to liaise effectively with team members, leadership, and residents. Outstanding organizational skills to manage multiple priorities, tasks, and deadlines efficiently. A passion for chasing excellence and providing exemplary customer service. Maintain cleanliness of property by maintaining and repairing issues across parking lot, buildings, and all common areas. Clean out vacated apartments. Assist the Groundskeeper with service requests as needed. Address issues with landscaping and snow/ice removal. Communicate effectively with residents and coworkers even in difficult situations. Operating computers and other technological devices to access email, and company-utilized software. Meet task deadlines as assigned

Requirements

• Exceptional verbal and written communication skills to liaise effectively with team members, leadership, and residents.
• Outstanding organizational skills to manage multiple priorities, tasks, and deadlines efficiently.
• A passion for chasing excellence and providing exemplary customer service.
• Maintain cleanliness of property by maintaining and repairing issues across parking lot, buildings, and all common areas.
• Clean out vacated apartments.
• Assist the Groundskeeper with service requests as needed.
• Address issues with landscaping and snow/ice removal.
• Communicate effectively with residents and coworkers even in difficult situations.
• Operating computers and other technological devices to access email, and company-utilized software.
• Meet task deadlines as assigned
• Candidates must hold at least one of the following certifications. If not currently certified, the selected candidate must obtain the required certification within 60 days of employment.
• EPA Section 608 Certification (HVAC): Required for technicians handling refrigerants in HVAC systems. Ensures compliance with federal environmental regulations.
• HVAC Certification: May include certifications such as HVAC Excellence or equivalent that validate HVAC-specific technical skills.

Nice To Haves

• OSHA 10 or OSHA 30 Certification: Demonstrates general workplace safety knowledge, particularly valuable in construction and technical environments.
• CPO (Certified Pool Operator): Beneficial for roles involving pool and spa maintenance; includes training in water quality, safety, and mechanical systems.
• Plumbing or Electrical Licenses: Depending on state requirements, licenses or certifications in plumbing or electrical work are advantageous and support a broader range of maintenance capabilities.

Responsibilities

• Provides exemplary customer service to all residents proactively solving issues, and creating a warm and welcoming environment for all.
• Maintains the physical condition of the property.
• Utilizes hand tools and power tools to participate in upkeep.
• Picks up debris and removes other objects from the property.
• Responds to issues outside of normal work schedule when required.
• Professional and timely responses to all work orders.
• Follows all company policies and procedures.
• Performs all other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed