Maintenance Technician (FT) - voco, The Shelby Myrtle Beach, SC

Hotel EquitiesMyrtle Beach, SC
5h$17Onsite

About The Position

At The Shelby, you'll play a key role in creating memorable moments for our guests by ensuring that all mechanical systems and hotel assets are in top condition. Your commitment to ongoing preventative maintenance and attention to detail will keep everything running smoothly, in line with hotel and brand standards. More than just a fixer, you'll contribute to a seamless and comfortable guest experience, turning ordinary stays into extraordinary memories through exceptional service and genuine connections. At The Shelby, your role as a Maintenance Technician will be integral to maintaining the cleanliness, functionality, and safety of our hotel, ensuring that both guest and team member experiences are exceptional. You will respond to and handle guest requests in a courteous, efficient, and safe manner, addressing any issues promptly while ensuring a seamless guest experience. Your responsibilities will include performing preventive maintenance and necessary repairs across all hotel systems—kitchen, laundry, boiler, plumbing, pool, HVAC, electrical, and guest rooms.

Requirements

  • 2+ minimum experience in building maintenancea plus.
  • Must havespecial skillsand experience in a construction trade such as plumbing, electrical, carpentry, HVAC.
  • Must have skills and ability to handle building mechanical systems and controls, electrical systems, energy management, interior finishes and products.
  • Knowledgeof computer software (including Microsoft Office, outlook) and web analytics tools is preferred.
  • High School diploma or GEDrequired;college degree preferred.
  • Demonstrate a working knowledge of all property safety and security procedures as requiredmaintaininga secure and safe environment for employees as well as guests.
  • Ability to move and work throughout the hotel for the duration of shift.
  • Ability to perform tasks requiring bending, stooping and kneeling.
  • Ability to push and pull objects or materials weighing up to 100lbs.
  • Ability to climb stairs and ladders, working at heights up to approximately 30 feet for extended periods of time, with the ability to extend ars, often overhead.
  • Must have a good mechanical ability and be willing to learn and take direction from trade mechanics
  • Must be able to work in hot, cold and wet conditions while stooping, kneeling, crawling or climbing on all types of surfaces.
  • This position requires the lifting of tools, equipment or materials weighing up to 75 lbs.
  • Grasping, lifting and holding tools and having good finger dexterity.
  • While performing the duties of this job, the team member is regularly required to talk and hear.
  • OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety

Nice To Haves

  • CPO certificationa plus.

Responsibilities

  • Maintain Cleanliness and Functionality:Ensure all facilities and equipment meet the hotel’shigh standardsof cleanliness, functionality, and safety.
  • Collaborate:Work with team members to ensuretimelyand effective resolution of maintenance issues, enhancing guest satisfaction.
  • Uphold Health and Safety Standards:Handle maintenance tasks properly and adhere to safety protocols, ensuring a secure environment for guests and staff.
  • Provide Friendly Service:Offer attentive and friendly service at all times, addressing guest concerns with a positive attitude.
  • Routine Maintenance & Repairs: PerformlightHVAC, plumbing, electrical, and mechanical repairs across guest rooms, public areas, event spaces, and hotel systems.
  • Guest Service: Respond promptly and courteously to guest maintenance requests, ensuring efficient and friendly service.
  • Inspections & Safety: Conduct regular inspections of hotel buildings, rooms, and public areas toidentifyand resolve maintenance issues or safety hazards.
  • Preventive Maintenance: Perform preventive maintenance tasks on kitchen, laundry, boiler, plumbing, HVAC systems, and other hotel equipment to avoid downtime.
  • Room Maintenance: Repair andmaintainguest room equipment (TVs, phones, clock radios), fix or replace damaged bathroom/kitchen fixtures, andmaintainHVAC systems.
  • General Repairs: Perform touch-up painting, furniture repairs, and fix carpets, tile, andlaminateflooringas needed.
  • Exterior Maintenance:Maintainthe hotel’s exterior, including grounds and parking areas, ensuring the property stays in pristine condition.
  • Event Space Setup & Breakdown: Assist with the setup and breakdown of event spaces, asneeded, ensuringthey are properly equipped for gatherings and activities.
  • Inventory Management:Monitorandmaintaininventory levels for maintenance supplies and equipment, and order replacements as needed.
  • Documentation: Document all maintenance activities, including repairs, inspections, equipment servicing, and parts used.
  • Hotel Rounds: Perform regular rounds of the hotel property to ensure all systems and equipment are functioning properly.
  • Emergency Response: Respond to emergencies, such as fire alarms, power failures, or other crises, and notifyappropriate authorities.
  • Collaboration: Work with other hotel departments to coordinate maintenance activities and minimize disruptions to guest experiences.
  • Safety Protocols: Uphold safety standards and ensure the well-being of guests and staff in all maintenance tasks.
  • Cleanliness & Organization:Maintaincleanliness in maintenance work areas andassistin the cleaning and maintenance of pools, spas, and pool chemicals.
  • Elevator Maintenance: Handle elevator breakdowns and report any unsafe conditions to the Director of Engineering/Chief Engineer.

Benefits

  • Medical / Dental / Vision Insurance
  • Life Insurance
  • 401(k)
  • Same-day pay available
  • Employee Assistance Program
  • Career Growth Opportunities/ Manager Training Program
  • Reduced Room Rates throughout the portfolio
  • Third Party Perks (Movie Tickets, Attractions, Other)
  • Employee discount
  • Flexible spending account
  • Referral program
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