Maintenance Technician - DMV

Birdwatch • Washington, DC

10d • $28 - $40

About The Position

At Birdwatch, we’ve reimagined home maintenance to make life easier for homeowners—and we’re looking for skilled and motivated Maintenance Technicians to help us deliver on that promise. In this role, you’ll be the trusted go-to for repairs, preventive care, and small-scale improvements in some of the most beautiful homes across the DMV area. You’ll work in a supportive, team-driven environment where your expertise is valued, your growth is prioritized, and your contributions make a direct impact on our clients and community. With excellent pay, comprehensive benefits, and a company culture that invests in its people as much as its properties, this is your chance to bring your skills to a place where craftsmanship, customer service, and pride in a job well done truly matter.

Requirements

• Experience in home maintenance and/or construction required (2+ years)
• Superior customer service skills, including the ability to manage challenging clients
• Strong attention to detail
• Superior organization, time management, and problem-solving skills
• Ability to work independently, is self-directive and detail-oriented
• Ability to work with challenging personalities with grace
• Ability to manage multiple projects simultaneously
• Ability to recognize systemic problems and offer solutions to enhance and improve current systems
• Ability to be on-call and respond to emergencies as they arise
• Ability to work a flexible schedule occasionally to include weekends, evenings, and holidays if needed
• Ability to handle maintenance emergencies and stay calm under pressure
• Ability to work indoors and outdoors, able to lift 75lbs+
• Enjoys working on a team and developing talent
• Willing to use technology in the field (training will be provided)
• Knowledge of Philly area required and ability to navigate the city
• Strong interpersonal skills

Nice To Haves

• Experience with training and mentoring is a plus!
• Trade certifications are a plus!

Responsibilities

• Ensure Birdwatch homeowners enjoy worry-free living by delivering exceptional maintenance, repairs, and small-scale home improvements with skill, professionalism, and care.
• Proactively maintain and enhance our clients’ homes, respond promptly to repair needs, and provide solutions that protect property value, improve safety, and elevate the homeowner experience.
• Combining technical expertise with outstanding customer service, helps fulfill Birdwatch’s mission to make homeownership easier, more enjoyable, and better supported than ever before.

Benefits

• Competitive pay starting at $28–$40 per hour, plus signing incentives and opportunities for annual profit sharing and performance bonuses.
• Fully paid health, dental, life, and disability coverage, generous paid time off, and a transportation allowance to keep you moving.
• Predictable Monday–Friday schedule
• On-call differentials when it’s your turn to cover evenings or weekends.
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed