Maintenance Technician - Uptown Square

HNN Communities•Federal Way, WA

4d•$22 - $26•Onsite

About The Position

The Maintenance Technician is responsible for completing work orders, unit turns, and maintaining all common areas to ensure that the physical aspects of the community meet the Company’s standards of appearance, safety, and overall functionality.

Requirements

Basic understanding of multi-family apartment maintenance operations, 1- year prior experience is preferred. Has familiarity with apartment maintenance trades categories, such as: electrical, plumbing, pool maintenance, appliance repair, carpentry, and painting.
Ability to provide exceptional customer service to address the needs of residents in a friendly and professional manner.
Familiarity with technology including MS Office Suite (Word, Excel, PowerPoint, and Outlook) and iPads/tablets.
High school education or equivalent required.
Must be 18 years of age or older.
Valid driver’s license required.
Must be able to speak, read and write English in a manner sufficient to carry out duties.
Successful completion of background check and drug screen required.
Must be legally qualified to work in the U.S. meeting I-9 guidelines.

Responsibilities

Maintain the physical condition and general upkeep of the community following Company operating and safety standards.
Thoroughly complete work orders within the expected timeframe according to Company policy and standards.
Prepare make-ready apartment homes including painting, flooring, cleaning, rekeying, and general repairs, according to Company unit turn policies and standards. Adjusting heat and properly secure doors and windows in all vacant apartment homes.
Cleaning and trashing out vacated apartment homes, including physical evictions. Properly document all abandoned belongings and storage/disposal according to Company policy.
Maintain community grounds, pool and spa, common areas, trash compactor, pet stations, controlled access buildings, and amenities to keep areas clean, operational, and safe for all residents and guests.
Perform regular lighting checks and repairs.
Assist in regular inspections of the community, including pre move-out inspections, move- out inspections, and preventative maintenance inspections.
Promptly and professionally respond to after-hours emergency calls as assigned.
Ensure all workshops and utility rooms are clean, orderly, and safe. Adhere to all Company safety and OSHA requirements.
Perform supplemental landscape maintenance including pressure washing, irrigation system repairs, and watering of lawn/landscape areas so that common areas are properly maintained.
Remove snow and ice when and where applicable during inclement weather as directed by supervisor.
Maintain appropriate quantities of supplies and promptly notify supervisor when supply quantities are low.
Ensure the security and timely maintenance of all Company equipment entrusted to the employee’s care, including golf carts and work vehicles.
Adhere to all requirements of the O & M manual including lock out/tag out, organic growth prevention,, moisture control, and clean up procedures.
Perform maintenance projects and tasks with minimal supervision consistent with Company policy and direction from supervisor.
Inform appropriate supervisor(s) of any observed or potentially hazardous situations for residents, team members, and guests, including all injuries/incidents.
Uphold proper security practices including appropriate key control procedures.
Participate in the success of resident events, community programing and local/non-profit programs as assigned.
Provide excellent customer service to all residents, prospects, and guests.
Complete assigned tasks by deadlines and communicate any obstacles with your supervisor in advance.
Work collaboratively and respectfully with peers, other team members and departments.
Attend training classes as scheduled and assigned.
Additional duties as assigned by supervisor.

Benefits

Over 90% company paid medical benefits for employee coverage.
100% company paid dental and vision benefits for employee coverage.
Healthcare and dependent care flexible spending accounts.
Company paid life insurance, AD&D and long-term disability benefits for employee coverage.
Best-in-class voluntary insurance benefits.
Pre-tax and Roth 401(k) programs with a company match equal to 100% of the first 4% contributed by the employee.
Discretionary bonus programs.
Eligibility for a 30% housing discount consideration.
Employee assistance program (EAP) with 24/7 counseling services.
Company-sponsored industry training and certifications.
3 weeks of paid time off each year.
Up to 12 paid holidays each year.