Maintenance Technician - Heatherwood

DEVCO RESIDENTIAL GROUP•Mill Creek, WA

1d•Onsite

About The Position

HNN Communities is seeking a Full-Time Maintenance Technician to join their dynamic team in Mill Creek, WA. HNN Communities is a privately held and owner-operated professional property management company specializing in managing multifamily and mixed-use properties throughout Washington State. Their mission is to be a great company that provides outstanding housing, emphasizing common sense in investment property management, balancing short-term return on investment with long-term housing preservation and value. They foster a reputation of excellence, promoting healthy communication, productive teamwork, integrity, professionalism, and an innovative work environment where inclusivity is paramount. The company empowers employees to lead with kindness and compassion, providing exceptional housing, competitive pay, robust benefits, professional training and development, growth opportunities, and a positive work culture. Devco Residential Group’s mission is to develop, construct, and manage high-quality multifamily housing that provides stability, fosters growth, and delivers long-term value to residents and stakeholders. DevCo’s vision is to be a leading developer, builder, and manager of quality multifamily housing throughout the western US. The Maintenance Technician will maintain the physical condition and general upkeep of the community following Company operating and safety standards.

Requirements

Minimum one year of maintenance related experience, preferably as a Maintenance Technician.
Competent and efficient in all aspects of maintenance operations including electrical, plumbing, pool maintenance, appliance repair, carpentry, and painting.
Ability to provide exceptional customer service to address the needs of residents in a friendly and professional manner.
Familiarity with technology including MS Office Suite (Word, Excel, PowerPoint, and Outlook) and iPads/tablets.
High school education or equivalent required.
Must be 18 years of age or older.
Valid driver's license required.
Must be able to speak, read and write English in a manner sufficient to carry out duties.
Successful completion of background check and drug screen required.
Must be legally qualified to work in the U.S. meeting I-9 guidelines.

Responsibilities

Maintain the physical condition and general upkeep of the community following Company operating and safety standards.
Thoroughly complete work orders within the expected timeframe according to Company policy and standards.
Prepare make-ready apartment homes including painting, flooring, cleaning, rekeying, and general repairs, according to Company unit turn policies and standards.
Adjusting heat and properly secure doors and windows in all vacant apartment homes.
Cleaning and trashing out vacated apartment homes, including physical evictions.
Properly document all abandoned belongings and storage/disposal according to Company policy.
Maintain community grounds, pool and spa, common areas, trash compactor, pet stations, controlled access buildings, and amenities to keep areas clean, operational, and safe for all residents and guests.
Perform regular lighting checks and repairs.
Maintain safety records utilizing company software.
Ensure documentation is completed in a timely manner including service request, pool safety logs and any other documentation as directed by supervisor.
Ensure proper testing and maintenance of community pumps, boilers, fire control systems, backup generators, smoke and carbon monoxide detector systems as directed by supervisor.
Assist in regular inspections of the community, including pre move-out inspections, move- out inspections, and preventative maintenance inspections.
Promptly and professionally respond to after-hours emergency calls as assigned.
Ensure all workshops and utility rooms are clean, orderly, and safe.
Adhere to all Company safety and OSHA requirements.
Perform supplemental landscape maintenance including pressure washing, irrigation system repairs, and watering of lawn/landscape areas so that common areas are properly maintained.
Remove snow and ice when and where applicable during inclement weather as directed by supervisor.
Maintain appropriate quantities of supplies and promptly notify supervisor when supply quantities are low.
Responsible to secure and for the timely maintenance of all Company equipment entrusted to the employee’s care, including golf carts and work vehicles.
Adhere to all requirements of the O & M manual including lock out/tag out and mold, moisture control and clean up procedures.
Perform maintenance projects and tasks with minimal supervision consistent with Company policy and direction from supervisor.
Inform appropriate supervisor(s) of any observed or potentially hazardous situations for residents, team members, and guests, including all injuries/incidents.
Uphold proper security practices including appropriate key control procedures.
Participate in the success of resident events, community programing and local/non-profit programs as assigned.
Provide excellent customer service to all residents, prospects, and guests.
Complete assigned tasks by deadlines and communicate any obstacles with your supervisor in advance.
Work collaboratively and respectfully with peers, other team members and departments.

Benefits

Over 90% company paid medical benefits for employee coverage.
100% company paid dental and vision benefits for employee coverage.
Healthcare and dependent care flexible spending accounts.
Company paid life insurance, AD&D and long-term disability benefits for employee coverage.
Best-in-class voluntary insurance benefits.
Pre-tax and Roth 401(k) programs with a company match equal to 100% of the first 4% contributed by the employee.
Discretionary bonus programs.
Employee assistance program (EAP) with 24/7 counseling services.
Company-sponsored industry training and certifications.
3 weeks of paid time off each year.
Up to 12 paid holidays each year.