Maintenance Technician - The Olivian

Greystar•Seattle, WA

1d•Onsite

About The Position

The Maintenance Technician at The Olivian is a critical role responsible for performing technical and mechanical work to ensure the physical aspects of the buildings, grounds, amenities, and common areas meet Greystar’s standards for cleanliness, appearance, safety, and overall functionality. This position involves providing excellent customer service, completing resident service requests, preparing vacant apartments for new move-ins, and maintaining the property's exterior and equipment. The role is part of a team focused on customer service and offers robust training and development for long-term career opportunities within Greystar.

Requirements

Knowledgeable in safe use and maintenance of hand tools, power tools, and mechanical equipment
Previous experience with painting, entry level carpentry, appliance repair, and basic plumbing
High level of professionalism in both manner and dress
Excellent communication skills: ability to read, write and communicate effectively
Proficient in MS Office Suite
EPA certifications Type 1 and II or Universal for refrigerant recycling (Applies to Certified Service Technicians)
All certifications as required by State and Local jurisdictions (Applies to all Service Technicians)
Valid driver’s license to operate a golf cart on property depending on the property size, if applicable

Responsibilities

Being part of a team and having fun while providing excellent customer service
Complete resident service requests and repairs in a timely manner (including appliance repairs)
Prepare apartments for new move in’s by completing “make-ready” process
Maintain cleanliness of exterior buildings and parking areas
Assist with vendor management and other duties
Perform routine maintenance and inspections for equipment
Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
Completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re-ordering needs.
Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked.
Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.
Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
Complies with Greystar’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.
May periodically inspect work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
Assists in conducting routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to management.

Benefits

Competitive compensation
Housing discounts of up to 40% at Greystar communities
Cell phone allowance
Monthly bonus incentives
Robust benefits and perks package
Robust training and development for all positions to provide long term career opportunities
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits
Low (free basic) employee Medical costs for employee-only coverage
Medical costs discounted after 3 and 5 years of service
Generous Paid Time off (15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays for new hires)
Birthday off after 1 year of service
Additional vacation accrued with tenure
Onsite housing discount at Greystar-managed communities (for onsite team members, subject to discount and unit availability)
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter)
401(k) with Company Match up to 6% of pay after 6 months of service
Paid Parental Leave
Lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy)
Employee Assistance Program
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans
Charitable giving program and benefits
Quarterly or annual bonus program based on individual and company performance (Corporate Positions)
Weekly, monthly, and/or quarterly bonus programs (Onsite Property Positions)