Maintenance Technician, PV Tyler Run & PV Manchester Heights, Senior Communities, Sign on Bonus Offered

Enterprise Community Partners•York, PA

1d•Onsite

About The Position

Enterprise is a national nonprofit dedicated to making good homes possible for millions of families. They achieve this by supporting community development organizations, investing capital, advancing housing policy, and building and managing communities. Since 1982, Enterprise has invested $92.0 billion and created 1.1 million homes. The Maintenance Technician role is crucial for the day-to-day service needs related to the physical condition, appearance, and operational efficiency of the property, specifically supporting the PV Tyler Run and PV Manchester Heights senior communities. This position ensures a safe and attractive living environment for residents, delivers exceptional quality and service, and maintains resident satisfaction. Key responsibilities include timely and high-quality completion of resident service requests, performing routine, preventive, scheduled, and emergency maintenance repairs, and general upkeep tasks. The technician also contributes to resident satisfaction through excellent customer service, participates in apartment turnovers, and ensures the cleanliness and safety of all community areas. They are expected to monitor the community grounds, maintain landscaping, perform snow removal, and provide guidance to Maintenance Apprentices & Porters. Compliance with all policies and regulatory requirements, timely response to emergencies, and participation in training sessions are also essential.

Requirements

High School Diploma or G.E.D.
Basic skill in areas such as carpentry, plumbing, electrical, HVAC, equipment repair, and painting
EPA Section 608 Technician Certification- Type II or Universal Certification (or ability to obtain within 90 days of employment)
Ability to demonstrate proficiency in the use of hand and power tools
Ability to work in a fast -paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities
Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies
Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation
Excellent interpersonal skills
Positive attitude, enthusiasm and energy
Strong customer service orientation to older adults
Strong attention to detail
Proficiency with basic computer keyboarding and navigational skills
Provide basic tool set
Possess and maintain timely and reliable transportation
When on call, be ready, available, fit for work, and able to report to the property within 30 minutes of receiving a call

Responsibilities

Responsible for various day-to-day service needs with regards to the physical condition, appearance and operational efficiency of the property
Ensuring a safe and attractive living environment for residents, exceptional quality and service, and sustained resident satisfaction
Ensures timely, accurate, and high-quality completion of resident service requests
Performs a variety of routine, preventive, scheduled, and emergency maintenance repairs, as well as general upkeep tasks throughout the community and on all equipment
Maintains appropriate logs and records
Contributes to marketing efforts and resident satisfaction by providing excellent customer service
Communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally
Participates in apartment turnovers as directed
Repairs, renovates, paints, and cleans vacant apartments
Ensures that all areas are kept safe, tidy and free of trash, debris and animal waste, including the cleanliness of the dumpster areas, as well as the necessary preparation of dumpsters for trash pick-up
Continuously monitors all areas of the community and grounds to ensure they are properly and safely maintained
Advises management of any areas needing attention
Maintains landscaping including watering of the flowers
Performs snow removal as needed
Provides guidance, direction and training to Maintenance Apprentices & Porters
Complies with all policies and procedures and external regulatory requirements
Ensures solid understanding of all operational and human resources policies and procedures
Responds timely, appropriately and courteously to emergencies
Participates in and attends all required in-service training sessions
Supports other communities as assigned by management
Other duties as assigned

Benefits

Sign on Bonus Offered
Annual performance bonuses
Generous paid leave programs
Dental care plans
Health care plans
Vision care plans
Family-building benefits such as adoption and surrogacy support
Flexible work arrangements
Health advocacy
Employee Assistance Program (EAP)
Mental health benefits
Financial education
Wellness programs
Auto-enrollment in the company’s 401(k) plan with employer matching contributions
Learning and development opportunities
Tuition reimbursement for job-related courses and certifications