Maintenance Technician - Melia Orlando Hotel

Melia Hotels International

1d•Onsite

About The Position

“The world is yours with Meliá” Continuing you journey at Meliá is an opportunity to learn, grow and keep building your career within a global team. Here you can take on new challenges and access experiences and access experiences in different destinations, while remaining part of our family. Are you ready to take the next step in your career with us? REMEMBER: Before applying, you must inform your direct supervisor and/or Hotel Director, and your HR manager of your interest in participating in the internal selection process. Your line manager will not have the authority to authorize or halt your application, but must be properly informed. Meliá Orlando Celebration Hotel Celebration, Florida “The world is yours with Meliá” Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world? In a company as large as your world, all that is missing is YOU. This brief job description/responsibilities and/or duties are not intended to be ALL responsibilities or qualifications of the job. EEO/M/F/D/V Only candidates with authorization to work in the U.S.A. will be considered. At this time, no monetary relocation assistance is available. At Meliá we are all VIP At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally. We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company. Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible. To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect Your Application" page. If you want to be “Very Inspiring People“, follow us on: INSTAGRAM – TIKTOK – LINKEDIN – INDEED – GLASSDOOR

Requirements

Flexible schedule is required; must be available to work various shifts including mornings, evenings, weekends and/or holidays
Must be able to read, write and speak English. Other languages preferred.
Ability to understand guests' service needs.
Ability to be well organized, maintain concentration and think clearly when multi-tasking and providing service to multiple guests and/or clients within any given period of time.
Ability to focus on details.
Ability to work cohesively with co-workers as part of a team.

Responsibilities

Perform repairs and maintenance for assigned area such as the interior/exterior of buildings, hotel suites, laundry facilities, kitchen equipment, lighting, heating, air conditioning (HVAC), ventilation and water treatment systems and swimming pool.
Carry out regular maintenance to each of the Guest Rooms and record action taken in work order system (EISI)
Report all unsafe conditions or malfunctioning equipment to supervisor
Secured all inventory and assets of hotel, this includes but not limited to tools, equipment’s, furniture, televisions, telephones etc.
Responsible of ensure inventory is up to par as per department and hotel policy and procedures. Inform management of any shortages or low inventory.
Respond in a prompt manner to all guest questions, complaints and/or requests to ensure guest satisfaction.
All record keeping must be neat, legible, filed in chronological order and be available for inspection.
Ensure any work undertaken, can be complete, the same day, so the room is saleable.
Refurbish furniture and fixtures within guest suites such as cabinets, tables, chairs, doors, counters. Paint and finish furniture and fixtures in guest suites if needed.
If a room is found to be in a condition, which would prevent it being sold, this must be reported, immediately, to Housekeeping and Reception Managers.
To respect any confidential information received regarding guests, staff and management.
Anticipate guests’ needs, respond promptly and acknowledge guests even when busy.
Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Handle guest complaints following the instant pacification procedures and ensuring guest satisfaction.
Be up-to-date with all Hotel features and local attractions/activities to respond accurately to any guest inquiry.
May perform other duties as needed.
Ability to diagnose HVAC problems to determine if issue can be resolved before onsite HVAC tech is available.
Know your work schedule and follow it with a high degree of reliability.
Promote and apply teamwork skills at all times.
Maintain a clean, neat, and orderly work area.
Utilize protective equipment, when applicable.
Promote the hotel through goodwill, courtesy, and a positive attitude.
Continue to learn and grow in your position.
Comply with hotel policies, procedures, uniform and grooming standards.