About the position
We're looking for a talented maintenance technician who will be responsible for addressing an array of apartment and property maintenance duties as specified by the maintenance supervisor and/or property manager, and for maintaining the highest standards in customer service and curb appeal of the assigned property.
Responsibilities
- Perform various maintenance functions including repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds maintenance as dictated by state guidelines.
- Perform general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.
- Perform various proactive preventative maintenance including siding, painting, lighting, sprinkler, pool, golf-cart, elevator and more.
- Maintain work order system by verifying all orders are completed in a timely manner to company standards and the resident's satisfaction.
- Inspect the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair or replacement.
- Assist with property emergencies, such as snow removal and/or other inclement weather emergencies, fires, and floods.
- Promptly communicate with maintenance leadership concerning all maintenance issues at the property.
- Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations.
- Participate in emergency on-call/after-hours maintenance assignments; adhering to established response times and addresses emergency issues appropriately.
- Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents at all times.
- Foster a positive, active and collaborative relationship with residents, other properties and associated agencies.
- Maintain a professional demeanor and appearance at all times, promoting the same to entire team.
- Responsible for adhering to all components of the company risk management program.
Requirements
- High school diploma or equivalent is required.
- At least one year of experience in the property management industry or directly related field.
- Possess general maintenance and general carpentry skills.
- Ability to read, write and understand English.
- Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
- Excellent customer service and interpersonal skills with the ability to relate to others.
- Strong organizational and time-management skills.
- Ability to multi-task.
- Ability to perform basic mathematical functions.
- Ability to cope with and defuse situations involving angry or difficult people.
- Ability to maintain confidentiality.
- Must maintain professional appearance and comply with prescribed uniform policy.
- Must maintain a valid driver's license, clean driving record and current auto insurance is required.
- Must comply with all safety requirements.
- Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.
Benefits
- Medical, dental, vision, and mental health coverage options.
- Competitive pay plus basic life insurance and matching 401K contributions.
- Generous time-off plan includes 10 paid holidays including a community service day and your birthday.
- Mentoring.
- Professional development.
- Discounts.
- Tuition reimbursement.
- Robust recognition program.
