Maintenance Technician

Fdc Management • Upland, CA

398d • $49,920 - $56,160

About The Position

The Maintenance Technician at FDC Management, Inc. plays a crucial role in ensuring resident satisfaction through effective maintenance and customer service. This position involves direct interaction with residents, requiring a professional and courteous demeanor. The technician is responsible for completing maintenance tasks, managing service requests, and maintaining the community's curb appeal, all while adhering to safety standards and regulations.

Requirements

• Must have excellent communication, written and verbal skills
• Excellent customer service approach to property owners and tenants
• Superior customer service skills including the ability to manage difficult customers and/or situations
• Positive attitude promoting teamwork and career-oriented goals
• Punctual, dependable, self-starter with the ability to multitask
• Knowledge of all policies and procedures, State and Federal Landlord and Fair Housing Laws
• High School Diploma or equivalency
• Cell phone, tools, and vehicle to complete job responsibilities
• EPA and CPO preferred but not required
• Must have the physical capacity to walk briskly, climb stairs, and conduct visual inspections
• Must be computer literate
• Must have strong English speaking and writing skills
• Minimum of two (2) years residential property management experience with 200+ units
• Able to work under pressure, prioritize competing demands, and meet deadlines
• Ability to work a flexible schedule to include weekends, evenings, and holidays if needed
• Must be able to lift 80-100 lbs on a regular basis
• Must be able to walk up and down stairs on a regular basis
• Must have a valid driver's license and reliable transportation with insurance and registration
• Must be available for rotating night/weekend on-call duty
• Applicants must pass the pre-employment physical, drug and alcohol test, and background check to be eligible for hire

Responsibilities

• Completing required tasks as assigned by the Community Manager and Maintenance Supervisor
• Completing assigned service requests within 24 hours
• Handling resident relations with tact, diplomacy, and courteous communications
• Assisting in maintaining beautiful curb appeal for the community
• Assisting in the turnover of vacant units
• Maintaining company safety standards
• Conducting daily pool chemical readings and upkeep

Benefits

• Paid training
• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• On-the-job training
• Vision insurance
• 401(k) matching
• Employee discount
• Professional development assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED