Maintenance Technician – Sensor Repair (PIDS Focus)

Bowhead•El Paso, TX

About The Position

Bowhead is seeking an On-Call Maintenance Technician to support the maintenance, repair, adjustment, and relocation of Perimeter Intrusion Detection Systems (PIDS) and related sensor technologies installed along the U.S. border. This position is responsible for troubleshooting, repairing, maintaining, and supporting the operational effectiveness of sensor systems—including fiber-optic PIDS, cameras, motion detectors, radar, and other surveillance technologies—ensuring they remain reliable and mission-ready. The ideal candidate is a retired U.S. Border Patrol agent or similar professional with prior Sensor Team, Tech Ops, or operational surveillance experience, who understands how terrain, traffic patterns, and adversary behavior impact sensor performance. Technicians must be available for rapid, on-call deployment to remote sites within their designated area of responsibility.

Requirements

Associate degree in electronics, electrical engineering, or a related technical fieldOR equivalent military, federal law enforcement, or professional experience
Minimum of two (2) years of experience in sensor or electronic system maintenance and repair
Proficiency diagnosing and repairing hardware, software, and network-related sensor issues
Familiarity with surveillance systems, including cameras, radar, and motion detection technologies
Strong understanding of electrical systems, wiring, and troubleshooting techniques
Willingness and ability to work outdoors in remote and rugged environments
Valid driver’s license with a clean driving record
Ability to lift and carry up to 50 pounds and climb ladders or work at heights as required
Ability to obtain a Public Trust clearance

Nice To Haves

Retired U.S. Border Patrol Agent or similar operational background
Prior experience with Sensor Teams, Tech Ops, and border surveillance or security operations
Experience supporting or maintaining PIDS or fiber-optic detection systems
Existing Public Trust clearance (highly preferred)
Experience working on similar systems in government, military, or border security environments
Certifications such as CompTIA Network+, Security+, or similar
Knowledge of low-voltage electrical systems or fiber-optic technology

Responsibilities

Perform on-site troubleshooting, diagnostics, and repair of sensor systems including: Fiber-optic PIDS, Cameras, Motion detection systems, and Radar and other surveillance technologies
Conduct preventive maintenance to minimize downtime and ensure optimal system performance
Support the relocation, reconfiguration, and adjustment of PIDS based on operational requirements, environmental changes, and false alarm trends
Terrain and line-of-sight considerations
Collaborate with field teams and remotely based technical support staff to resolve complex issues
Validate system performance following repairs or relocations
Document all maintenance and repair activities in accordance with company and customer reporting standards
Maintain compliance with all safety, security, and environmental protocols
Maintain proper inventory of spare parts, tools, and equipment required for repairs
Provide practical recommendations for system improvements and upgrades to enhance reliability and effectiveness
Respond promptly to on-call service requests, including evenings, weekends, and holidays as required