Maintenance Technician, Multifamily

Cushman & Wakefield•Portland, OR

23h•Onsite

About The Position

The Maintenance Technician provides essential support, ensuring commitments to residents are met, including quality move-ins, resident satisfaction, expedited service, and personalized attention. This role is crucial for delivering superior customer service by promptly responding to residents' service needs. Key responsibilities involve preparing apartments for new residents, which may include painting, carpet repairs, cleaning, and general repairs. The technician must possess knowledge of various maintenance functions such as plumbing, HVAC, basic electrical work, and general carpentry. Additionally, the role includes maintaining grounds, pools/hot tubs, common areas, and dog park amenities to ensure they are clean, operational, and safe. The position requires participation in an on-call schedule to address after-hours emergencies and involves reporting maintenance concerns on vacant units, models, and common areas to the Maintenance Supervisor. The technician is expected to perform scheduled maintenance, adhere to state, local, and federal fair housing laws, attend required training programs, and maintain professional appearance standards and safety procedures.

Requirements

Valid Driver's license
EPA 608 - Minimum Type II
CPO or local city required certificate
Ability to read/ understand documents such as policy manuals, safety rules, operating and maintenance instructions
Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.
Ability to deal with problems involving several known variables in situations of a routine nature.
Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions
Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, decimals
Ability to write routine reports and correspondence.
Follow all safety procedures
High School Diploma, GED, Trade, Technical, or Vocational school
1+ years of related experience

Responsibilities

Prepares make ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide our residents with that quality move in experience.
Responds to resident requests in a timely manner and with a professional attitude.
Has knowledge of maintenance functions such as plumbing, HVAC, basic electric, general carpentry skills, painting, and snow removal (if applicable).
Maintains grounds, pools/ hot tubs, common areas , and dog park amenities to keep clean, operational, and safe for our residents.
On call scheduling may be to respond to after hour emergencies.
Reports any maintenance concerns on vacant units, models, and common areas , to the Maintenance Supervisor.
Performs maintenance as scheduled by the Maintenance supervisor.
Knowledgeable of state, local, and federal fair housing laws.
Attends and participates in training programs as required by Cushman and Wakefield
Performs all duties as assigned, in a timely manner .
Delivers superior customer service and represents the company in a professional manner at all times .
Dresses per Cushman and Wakefield uniform and professional appearance standards.
Maintains all safety procedures and safeguards all company tools and equipment.
Achieves high productivity through reliable and punctual on-site attendance, and timely reports any tardiness and/or attendance issues to immediate supervisor.
Perform any other related duties as or assigned.