Maintenance Technician, Multifamily

Cushman & Wakefield•Portland, OR

18h•Onsite

About The Position

The Maintenance Technician provides support and is accountable for delivering on our commitments to our residents. This includes quality move-ins, residential satisfaction, expedited service, and personal attention to the resident. The Maintenance Technician responds to our residents' service needs and is instrumental in helping deliver superior customer service to our residents. Essential job duties include preparing make ready apartments (which may involve painting, carpet repairs, cleaning, general repairs, and housekeeping), responding to resident requests in a timely and professional manner, and possessing knowledge of maintenance functions such as plumbing, HVAC, basic electric, general carpentry skills, painting, and snow removal (if applicable). The role also involves maintaining grounds, pools/hot tubs, common areas, and dog park amenities to keep them clean, operational, and safe. On-call scheduling may be required for after-hour emergencies. The technician reports any maintenance concerns on vacant units, models, and common areas to the Maintenance Supervisor, performs scheduled maintenance, adheres to state, local, and federal fair housing laws, attends required training programs, and performs all assigned duties in a timely manner while delivering superior customer service and representing the company professionally. The technician must also dress per company uniform and appearance standards, maintain safety procedures, safeguard company tools and equipment, and achieve high productivity through reliable and punctual attendance.

Requirements

Valid Driver's license
EPA 608 - Minimum Type II
CPO or local city required certificate
Ability to read/ understand documents such as policy manuals, safety rules, operating and maintenance instructions.
Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.
Ability to deal with problems involving several known variables in situations of a routine nature.
Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions.
Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, decimals.
Ability to write routine reports and correspondence.
Follow all safety procedures.
High School Diploma, GED, Trade, Technical, or Vocational school
1+ years of related experience

Responsibilities

Prepares make ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide our residents with that quality move in experience.
Responds to resident requests in a timely manner and with a professional attitude.
Has knowledge of maintenance functions such as plumbing, HVAC, basic electric, general carpentry skills, painting, and snow removal (if applicable).
Maintains grounds, pools/ hot tubs, common areas, and dog park amenities to keep clean, operational, and safe for our residents.
On call scheduling may be required to respond to after hour emergencies.
Reports any maintenance concerns on vacant units, models, and common areas, to the Maintenance Supervisor.
Performs maintenance as scheduled by the Maintenance supervisor.
Knowledgeable of state, local, and federal fair housing laws.
Attends and participates in training programs as required by Cushman and Wakefield.
Performs all duties as assigned, in a timely manner.
Delivers superior customer service and represents the company in a professional manner at all times.
Dresses per Cushman and Wakefield uniform and professional appearance standards.
Maintains all safety procedures and safeguards all company tools and equipment.
Achieves high productivity through reliable and punctual on-site attendance, and timely reports any tardiness and/or attendance issues to immediate supervisor.
Perform any other related duties as required or assigned.