Maintenance Technician Lead

JLL•Cambridge, MA

36d•$72,000 - $77,000•Onsite

About The Position

This Maintenance Technician Lead position provides comprehensive leadership and support for a biopharmaceutical client facility. The role encompasses overseeing equipment installation, relocation, general repairs, and maintenance of critical laboratory and office environments. Adhering to strict biosafety protocols and GMP standards, this position involves managing a diverse range of tasks including HVAC, plumbing, carpentry, and building system maintenance. The lead technician works closely with Operations and Maintenance teams, conducts facility inspections, responds to service requests, and ensures uninterrupted functionality. A key aspect of this role is vendor management, including selection, oversight, and performance evaluation to maintain high-quality service and safety standards.

Requirements

High school l diploma or GED required.
Exceptional leadership skills with the ability to manage and motivate a team.
Strong interpersonal and problem-solving skills in fast-paced environments.
Excellent organizational and time management abilities, with meticulous attention to detail.
Advanced proficiency in Microsoft Office suite and facility management software; expertise in CMMS.
Outstanding communication skills, both verbal and written, with ability to prepare detailed technical reports and presentations.
Physical capacity to occasionally lift and move up to 50 lbs. and perform tasks requiring manual dexterity.
Ability to stand, walk, and remain active for extended periods in various environmental conditions, including laboratories.
Flexible availability for varied shifts and willingness to respond to emergency situations as needed.

Nice To Haves

Technical degree or certification in Facilities Management, Building Systems, or related field.
5+ years of experience in facility maintenance, preferably in biopharmaceutical or laboratory settings.
Demonstrated knowledge of GMP standards and biosafety protocols in laboratory environments.
Proven expertise in HVAC, plumbing, electrical systems, and general building maintenance.
Advanced experience with computerized maintenance management systems (CMMS) and building automation systems.
Strong familiarity with regulatory compliance requirements in the pharmaceutical industry.
Certification in specialized areas such as HVAC, electrical systems, or industrial maintenance.

Responsibilities

Lead and oversee routine repair, maintenance, restoration, and replacement of various building components.
Conduct and manage facility inspections, reporting on conditions impacting client occupancy and operations.
Supervise maintenance of locks, locking mechanisms, closers, doors, furniture, and controllers.
Coordinate with the operations team on general office maintenance and special projects.
Manage and prioritize tenant service requests, special cleaning, and general maintenance tasks.
Lead and supervise routine and preventive maintenance tasks, including plumbing, HVAC, carpentry, and general repairs.
Diagnose complex maintenance issues and coordinate prompt resolutions to minimize downtime and disruption.
Oversee the moving of office furniture, machinery, equipment, and materials as needed.
Ensure maintenance of a clean and safe workplace, adhering to all safety protocols.
Manage vendor relationships, including selection and performance evaluation.
Maintain and review records for work completed, ensuring accuracy and completeness.
Develop and implement maintenance schedules and procedures.
Train, mentor, and supervise maintenance team members.
All other duties assigned.