Maintenance - Maintenance Technician III

Western Home Services•Madrid, IA

About The Position

Summary: Job Title Maintenance Technician III Department Maintenance Reports to Maintenance Director - Director of Maintenance Key Responsibilities: Quality of Maintenance Work Accurately diagnoses and solves problems with cost effective, long-term solutions. Listens to and understands the needs of residents and staff requesting assistance. Coordinates and monitors the quality of maintenance work being performed by outside contractors. Service Response Times Completes maintenance service requests in a timely manner. Quickly and correctly identifies the issue or problem behind the service request. Recommends and implements the most efficient solution to address the maintenance issue. General Maintenance Completes maintenance work on the facility, including performing electrical, HVAC, plumbing, and other related tasks. Assembles, delivers and installs furnishings and equipment for resident care. Assists with grounds work, including lawns, landscaping, snow removal, recycling, debris removal and other tasks. Preventative Maintenance Establishes and maintains a preventative maintenance program for facilities and equipment under their responsibility. Implements changes in maintenance procedures to proactively address recurring issues. Safety & Organization Maintains building safety systems, ensuring compliance with all assisted living, local, city, state and federal guidelines. Keeps accurate, detailed and timely maintenance records for all activities. Responsible for keeping the WHC facilities in compliance with OSHA Standards for employee safety. Maintenance Process Improvements Identifies opportunities for process improvement and cost reduction in the maintenance of the WHC's equipment and facilities. Assists with the implementation of process improvement initiatives. Requirements: Education, Experience and Training High School Diploma; technical degree in a related field preferred. Relevant experience with assisted living, multi-family or commercial property. Must be able to read, speak and write fluent English. Scheduling This is an hourly position, which means you must be able and willing to work weekends and holidays as required/needed. Regular attendance is required. Must be able to work weekends and holidays as needed. Mental Demands Must demonstrate effective communication skills with staff, residents and family; must be able to communicate information as well as ascertain the needs of residents and family. Must be able to do many different functions, often changing from one task to another of a different nature without loss of efficiency or composure. Must be able to work under stress when confronted with critical or unusual situations. Must be able to work in situations requiring staying within an exact set of limits, tolerances, or standards. Physical Demands Influenza Vaccine: The influenza vaccination is required by all employees, students, interns & contract workers within 2 weeks of "hire date", unless an influenza vaccination waiver form from a physician is on file. Sit, walk, stand: approximately- 90% of the shift is spent walking and standing, alternating between the two activities, when performing the essential duties of this job. Approximately 10% of an average working shift is spent sitting. This is time spent with maintenance documentation, etc. This individual will generally be assigned to an assisted living facility or multiple facilities. Lift, carry, push, and pull: This individual will be required to perform physical tasks on a consistent basis. The frequency of the need for such tasks depends upon the workload and maintenance needs. Assists: Physical exertion requirements may vary from 20# to 160# Push and pull: Larger equipment or equipment on carts require up to 50# of force to move. Force to push/pull a resident in a wheelchair ranges form 5-50#. All lifting, carrying and/or pushing/pulling will be done in a manner that conforms to good health and safety practice. Lifting or transfers in excess of 50# of force should be performed with the assistance of another coworker. Bend, stoop, squat, kneel, crouch, crawl: Will frequently need to bend, stoop and squat throughout shift, when performing maintenance work. Reach, handle, finger, and feel: Must be able to use tools and equipment. Will occasionally need to reach above shoulder height. See and hear: Must have adequate visual and auditory abilities allowing for immediate and accurate responses to maintenance needs and the ability to operate motor vehicles and equipment. Work Environment Works outside approximately (50%) and inside a climate controlled environment (50%). The amount of time spent outdoors depends on seasonal needs. May come in contact with hazardous chemicals or treatment modalities. Possibility exists of exposure to communicable disease. Involvement in resident care may result in unavoidable work-related illness or injury. Core Values: People First Uses proper speech, language and tones to support a positive environment for residents and coworkers. Communicates changes in schedule proactively. Recognizes the importance to residents and coworkers of consistent attendance and punctuality. Displays a positive and pleasant outlook with residents and co-workers. Financial Integrity Protects organizational resources through responsible use and decision making. Manages and uses time effectively. Actively seeks opportunities to improve processes and eliminate waste without negatively impacting the services provided. Servant Spirit Seeks to understand needs of others by asking questions, listening to the answers and acting on what is heard. Works cooperatively and maintains good relations with residents and co-workers. Places personal objectives behind resident and organizational needs Innovation Proactively offers suggestions and solutions to create fulfilling lifestyles for residents, their families, and/or employees. Willingly and actively supports new initiatives put in place within the department and/or the organization. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or residents. This description in no way states or implies that these are the only duties to be performed by the employee occupying this Position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Requirements

High School Diploma; technical degree in a related field preferred.
Relevant experience with assisted living, multi-family or commercial property.
Must be able to read, speak and write fluent English.
Must demonstrate effective communication skills with staff, residents and family; must be able to communicate information as well as ascertain the needs of residents and family.
Must be able to do many different functions, often changing from one task to another of a different nature without loss of efficiency or composure.
Must be able to work under stress when confronted with critical or unusual situations.
Must be able to work in situations requiring staying within an exact set of limits, tolerances, or standards.
The influenza vaccination is required by all employees, students, interns & contract workers within 2 weeks of "hire date", unless an influenza vaccination waiver form from a physician is on file.
Must have adequate visual and auditory abilities allowing for immediate and accurate responses to maintenance needs and the ability to operate motor vehicles and equipment.

Responsibilities

Accurately diagnoses and solves problems with cost effective, long-term solutions.
Listens to and understands the needs of residents and staff requesting assistance.
Coordinates and monitors the quality of maintenance work being performed by outside contractors.
Completes maintenance service requests in a timely manner.
Quickly and correctly identifies the issue or problem behind the service request.
Recommends and implements the most efficient solution to address the maintenance issue.
Completes maintenance work on the facility, including performing electrical, HVAC, plumbing, and other related tasks.
Assembles, delivers and installs furnishings and equipment for resident care.
Assists with grounds work, including lawns, landscaping, snow removal, recycling, debris removal and other tasks.
Establishes and maintains a preventative maintenance program for facilities and equipment under their responsibility.
Implements changes in maintenance procedures to proactively address recurring issues.
Maintains building safety systems, ensuring compliance with all assisted living, local, city, state and federal guidelines.
Keeps accurate, detailed and timely maintenance records for all activities.
Responsible for keeping the WHC facilities in compliance with OSHA Standards for employee safety.
Identifies opportunities for process improvement and cost reduction in the maintenance of the WHC's equipment and facilities.
Assists with the implementation of process improvement initiatives.