Maintenance Technician III

Tricon Residential•San Antonio, TX

About The Position

Tricon is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon’s culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage. Job Description The Maintenance Technician III is responsible for performing a wide range of maintenance and repair tasks, with a focus on HVAC systems, plumbing, electrical work, and general repairs. This role requires strong communication skills, exceptional customer service, and the ability to manage and complete service requests efficiently while maintaining a clean and safe work environment. This position is provided a van that goes home with the employee nightly. Valid drivers license require. We also run a motor vehicle check to look at past 3 years record for insurance purposes.

Requirements

Skilled in installation, troubleshooting, repair of, but not limited to the items listed above
Experience in leveraging technology (laptop, iPad, iPhones, etc.)
Ability to work on-call and overtime hours, as needed
Ability to correspond (in writing and verbally) effectively with team members, residents, and vendors
Work safely, wearing Personal Protective Equipment (PPE)
EPA 608 Certification for Refrigerant Management (At least Type II or Universal Certification required)
High school diploma or GED
5 years maintenance/construction background
Daily travel between properties
Must be able to work in environmentally and physically challenging working conditions
Must be able to lift objects weighing 50lbs or more regularly
Must be able to effectively communicate verbally and in writing
Valid drivers license require.
We also run a motor vehicle check to look at past 3 years record for insurance purposes.

Responsibilities

Communicate clearly, compassionately, and with empathy when speaking with team members, residents and vendors
Provide exceptional customer service when interacting with team members, residents and vendors
Communicate with the Assistant Maintenance Manager – Tech (AMM-T) and/or Centralized Maintenance Coordinator (CMC) to prioritize tasks throughout the day
Respond and complete service requests in a professional and timely manner
Consistently maintain a clean and safe work environment
Repair HVAC systems including, but not limited to: Diagnosis and troubleshooting - using diagnostic tools and equipment to assess the root cause of the problem to ensure the system operates efficiently and safely Cleaning and maintenance - Replace HVAC air filters, cleaning coils and evaporators, clear condensate drain lines and pans, clean dust, plants and debris in and around the condenser units to provide optimal airflow Repairing or replacing components – Thermostats, fans, motors, belts, capacitors, contactors, relays, compressors, etc. Refrigerant handling – Checking and charging refrigerant levels, repairing refrigerant line leaks Electrical work – Inspecting and repairing electrical connections, replacing faulty wiring or circuit breakers Ductwork – Inspecting, sealing leaks in ductwork, measuring airflow and pressure levels, repairing or replacing damaged ducts Resident education – Explaining the issue and repair process to the residents clearly and simply while providing maintenance tips to prevent future problems
Repair or replace faucets, sinks, toilets, water heaters, garbage disposals, clear drain lines, and other minor plumbing repairs
Repair or replace caulking, grout, and various crack fillers as needed
Accurately test for electrical current and troubleshoot minor electrical repairs
Repair or replace electrical outlets, switches, breakers, GFCI’s, 3-way switches, light fixtures, ceiling fans and other minor electrical repairs
Repair or replace pre-hung doors, locksets, doorknobs, strikers, latches, hinges, door stops, lockboxes, and other minor hardware repairs
Repair or replace windows, window screens, window blinds, window rescreening and other minor window repairs
Repair or replace baseboards, door casings, trim moldings, quarter round, base shoe, and other minor hardware repairs
Repair or replace cabinet doors, drawers, cabinet hinges, and other minor cabinetry repairs
Repair wall holes, texture, touch up and paint walls and trim and other minor painting t
Accurately fill out time sheets and enter all required data into work orders correctly
Accurately utilize technology (work order system, inventory tracking system, company vehicles, etc.) to drive productivity and continuous maintenance service improvement