Maintenance Technician II

About the position

Maintenance professionals are the backbone of any exceptional apartment community. At Hawthorne, we recognize that work is meant to support both our personal and professional goals. That's why we offer generous paid time off and highly competitive compensation packages. Having quality time 'off-the-clock' is as important to us as your time spent supporting the community.

Responsibilities

• Diagnose and perform maintenance and repairs in a timely and professional manner.
• Assure all service requests are completed in accordance with the Hawthorne standard.
• Repair and restore vacant apartments to make ready status in preparation for the next move-in and in accordance with company standard.
• Perform building and common area upkeep daily.
• Assist in keeping grounds neat and free of litter, debris, and pet waste.
• Promote good public relations with residents, co-workers, and company staff.
• Always display a friendly and courteous attitude towards prospects, residents, vendors, and other employees through the LIVE IT culture.
• Maintain professionalism.
• Completion of preventative maintenance according to the guidelines set forth in company policy.
• Maintain shop appearance to facilitate quick assessment of supply inventory.
• Follow safety guidelines in accordance with OSHA and company policy and standards.
• Conduct on-call emergency service rotation as scheduled.
• Assist with pool maintenance and cleaning.
• Ability to diagnose and/or replace appliances and equipment.
• Complete special projects as needed.

Requirements

• At least two years of apartment maintenance experience is preferred but not required.
• If your experience is not in apartment maintenance, then at least two years of maintenance and repair experience in a similar industry is preferred.
• Valid driver's license required.
• HVAC certification required.
• CPO certification a plus.

Benefits

• Generous Paid Time Off including: Vacation - 80 hours in the first year, increases progressively with tenure, Sick Leave - 80 hours annually, Personal - 16 hours after 90 days of employment, Birthday - 8 hours that may be used at your discretion, Paid Holidays - 10 paid holidays + 1 paid floating holiday of your choice.
• $200 bonus when serving on call during a holiday.
• Paid Volunteer Leave - 16 hours annually to give back to a cause you are passionate about.
• Monthly Renewal Bonus Program, Quarterly Performance Bonus, and Quarterly Resident Satisfaction Bonus.
• Comprehensive and affordable plans for medical, dental, and vision coverage.
• Telehealth - Access to Doctors 24/7/365.
• Company Paid Life Insurance.
• Pet Insurance Plans.
• Career progression program.
• 401k retirement match program.
• Maternity, paternity and adoption leave options.
• Associate discount program.
• Health and wellness incentives.
• Uniform purchasing and reimbursement.