Maintenance Technician II

Caesars Entertainment•Pompano Beach, FL

4d•Onsite

About The Position

General - Responsible for learning to: Provide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees. Responsible for general maintenance of all facilities on property and the property itself. Identify deficiencies related to maintenance of such facilities. Responsible for maintaining, repairing, and replacing gaming table layouts with instructions provided by a supervisor. Knowledge of the HVAC system, alarm system, and generators. Identify and diagnose deficiencies with the system and take measures to correct deficiencies. Identify the need for and perform Mid-level to advanced level Painting, plumbing, electrical work, carpentry, and other projects relating to maintenance of the property. Assist with creating Preventative maintenance schedule and follow such schedule. Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests. Ensure the safety and security of all guests and employees. Have complete knowledge of all casino events and promotional activities, and assist as needed. Keep work area in a clean and orderly manner. Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts and work locations may change. Perform other duties as assigned or reasonably requested by any member of management. Operating Principles: Ensure at all times operating principles are being adhered to: Clean – Keep all areas clean and pristine; Safe – Follow all safety policies and procedures; Friendly – Use customer courtesy skills of Family Style Service to provide superior guest service; Fun – Be interactive with all internal and external guests while maintaining professional standards. Tools and Technology : Two-way radio, maintenance related types of hand tools, power tools and machinery, work boat, work and box trucks, forklift, ladders, scaffolding, cleaning and maintenance chemicals, safety and personal protection equipment, and personal computer.

Requirements

Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo Slot License
Slot License
Must be 21 years of age
Must possess valid driver’s license and maintain good driving record
A high school diploma or GED equivalent is preferred
Two years of maintenance experience is preferred
Knowledge of machines and tools, including their designs, uses, repair, and maintenance
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective operations for the protection of people, data, property, and institutions
Knowledge of applicable OSHA standards and safety measures
Knowledge of gaming laws and regulations
Repairing machines or systems using the needed tools
Performing routine maintenance on equipment and determining when and what kind of maintenance is needed
Determining causes of operating errors and deciding what to do about it
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
Determining the kind of tools and equipment needed to do a job
Monitoring/Assessing performance of oneself, other individuals, or organizations to make improvements or take corrective action
Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts and work locations may change

Responsibilities

Provide superior guest service
General maintenance of all facilities on property and the property itself
Identify deficiencies related to maintenance of such facilities
Maintaining, repairing, and replacing gaming table layouts with instructions provided by a supervisor
Knowledge of the HVAC system, alarm system, and generators
Identify and diagnose deficiencies with the system and take measures to correct deficiencies
Identify the need for and perform Mid-level to advanced level Painting, plumbing, electrical work, carpentry, and other projects relating to maintenance of the property
Assist with creating Preventative maintenance schedule and follow such schedule
Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests
Ensure the safety and security of all guests and employees
Have complete knowledge of all casino events and promotional activities, and assist as needed
Keep work area in a clean and orderly manner
Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same
Perform other duties as assigned or reasonably requested by any member of management