Maintenance Technician II

Placemakr•Atlanta, GA

28d•$29 - $31•Onsite

About The Position

At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home. Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US. From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. The impact you'll have At Placemakr, we hold building safety and maintenance in the highest regard, particularly as it contributes to a top-tier experience for our guests and residents. As a Maintenance Technician II, you will be responsible for upholding our building standards by supporting all aspects of the overall maintenance and upkeep of your property by addressing building- and grounds-related concerns promptly. We are seeking skilled individuals who are on a mission to positively impact the guest and resident experience by making certain that our building is properly functioning, safe, and clean. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each work order, preventative maintenance project and interaction, consistently demonstrate that effective resolution of maintenance issues is the core of our operation and share maintenance operation best practices with your team members. This is a full-time position requiring ability to work during the week, weekend, evenings and holidays. The exact days of the week will be rotational.

Requirements

You have 3+ years of skilled-labor or maintenance experience, with at least 1+ year of that experience in a maintenance position within Class-A residential buildings, hotels, or similar.
You have 1+ years of experience with navigating appliances, basic plumbing and basic HVAC repairs and a demonstrated capacity to acquire new technical skills as necessary.
You have a demonstrated understanding of the general maintenance and safety procedures and techniques needed to ensure a secure and compliant environment for all team members, guests, residents and third-party individuals.
You excel at assessing and prioritizing maintenance requests (with support from your leadership team) based on factors such as urgency, time of submission and the extent of repairs needed.
You exceed expectations in all Maintenance Technician II skills.
You have the ability to work on-call shifts consistently based on the needs of the business.
You have a can-do attitude and the ability to work effectively in a collaborative environment, contributing to a culture of positive communication, unity and mutual support.
You embody our Property Team Mission of Customer, Consistency and Community (Norms)
You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right.
Maintenance Technicians will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Maintenance Technicians and an exceptional guest experience.

Responsibilities

Foster a "one team" mentality by collaborating effectively with fellow property team members, contributing to a cohesive and supportive work environment.
Maintain a safe, secure and compliant environment for team members and guests by adhering to established Placemakr and property-specific policies and procedures, including emergency protocols, attendance policies and conduct expectations.
Utilize our maintenance system to respond to work orders in a timely manner and take meticulous notes per Placemakr SOPs to ensure a streamlined operation.
Effectively complete assigned work orders daily according to industry and Placemakr standards.
Support the ongoing maintenance and upkeep of our building by completing assigned preventative maintenance tasks daily to standard.
Escalate maintenance and upkeep issues to your leadership team appropriately and in a timely manner based on urgency of the issue if you are unable to identify or resolve an assigned issue.
Urgently respond to and appropriately resolve maintenance or building issues during on-call shifts.
Effectively evaluate elevated issues, identify solutions and escalate to your leadership team appropriately for support with solution execution (with either contracted support or in-house solutions).
Share best practices with new hires and tenured colleagues to foster a culture of continuous improvement.
Additional duties and responsibilities, as assigned.

Benefits

Competitive pay rate
Generous monthly bonus program of up to $500/month
Company stock options
401k + 4% employer matching program
Medical, Vision & Dental Insurance plan options
Flexible Spending Account & Health Savings Account options
15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
PTO increases to 20 days per year after 2.5 years of employment
Enjoy a paid day off for your birthday to celebrate your day, your way!
Paid Parental Leave
Paid Life Insurance
Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all
Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)
Exclusive, Placemakr-branded swag through our Placemakr Stars Program
Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday
Plus, discounts to stay at select Placemakr properties all over the US