Maintenance Technician II - Engineering

Hard Rock Hotel & Casino Ottawa•Bristol, TN

18h•Onsite

About The Position

The Maintenance Technician II will perform preventive and predictive maintenance, which may include HVAC-R, electronic systems, electrical, air, water, and/or equipment. This role operates under the direction of a Supervisor and is responsible for responding to all General Maintenance service calls.

Requirements

A High School Diploma or equivalent.
A minimum of 3 years of maintenance job experience performing general maintenance duties (plumbing, electrical, HVAC and other general facility repairs) or an equivalent combination of education and/or experience.
Working knowledge of all aspects of maintenance, repair and service.
Ability to troubleshoot problems and take appropriate action.
Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
Must successfully pass background check.
Must successfully pass drug screening.
Must be twenty-one (21) years of age.
Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
Drivers of company vehicles must have a valid driver’s license and meet the requirements/standards listed on the Motor Vehicle Permit Application provided by Hard Rock.
Knowledge of machines and equipment including but not limited to; basic hand and power tools, spray equipment, etc.
Safe use of hazardous materials.
Must know how to operate an aerial lift.
Certified in two trades and/or 3-5 years of experience.
Be flexible to work varying shifts and time schedules as needed.
Communicate effectively with all levels of employees and guests.
Operate trucks and light motorized equipment.
Follow oral and written directions.
Must have exceptional guest service skills.
Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

Responsibilities

Creates an atmosphere that induces guests to make Hard Rock Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
Responsible for overall maintenance, upkeep and repairs of facility.
Will climb extension ladders to 20+ feet.
Responds to maintenance service calls in a timely manner.
Repairs, replaces and performs preventive maintenance on electrical, mechanical and kitchen equipment.
Perform skilled maintenance repairs to plumbing, electrical, HVAC, and carpentry equipment and systems.
Adjust temperature settings on a Building Automation System.
Understanding of Emergency Generators and their operations.
Ability to perform functions required during power switching.
Monitors Emergency Generators and associated equipment.
Performs event setups and teardowns in a safe, timely manner.
Installs and makes repairs to doors, furniture, office partitions, flooring and other related items.
Preps and prepares drywall for painting.
Paints and stains wall, furniture and other associated items.
Creates service request for purposes of documenting work performed.
Completes all work orders assigned in a timely manner.
Documents all work on a daily basis.
Maintains technical logs and records all relevant data as appropriate.
Performs all other duties as assigned and adheres to all Virginia Lottery regulations and Departmental Standard Operating Procedures.