Maintenance Technician II

Drury Hotels • Pigeon Forge, TN

1d • Onsite

About The Position

Drury Hotels is seeking a Maintenance Technician II to maintain the physical hotel property and grounds, ensuring safe and smooth operations. This role involves completing various repairs and preventative maintenance tasks on systems such as plumbing, electrical, refrigeration, kitchen equipment, and HVAC. The technician will also perform light carpentry, painting, vinyl, and drywall repair. A key aspect of the role is implementing and monitoring programs to ensure a safe facility and work environment, complying with all appropriate regulations including ergonomic, emergency response, and injury prevention. The position requires keeping detailed records and reports, providing ongoing training to Maintenance Tech I team members, and collaborating with management on department recruitment. Ultimately, the Maintenance Technician II contributes to an exceptional guest experience through courteous and friendly service.

Requirements

• Advanced maintenance knowledge and skills, with ability to handle all aspects of hotel maintenance
• Ability to complete partial or full dismantling of equipment to repair or replace defective components and restore functionality
• Knowledge of water chemistry, water testing, filtration, and mechanical operations for pool maintenance
• Experience in implementing and monitoring preventative maintenance programs to ensure a safe and well-maintained hotel
• Knowledge of building maintenance, including minor electrical repair and plumbing
• Ability to speak, write and receive direction (written and verbal direction) in English
• Flexibility to be available for emergency repair

Responsibilities

• Maintain safe and smooth-running physical hotel property and grounds
• Complete repairs and preventative maintenance on a variety of systems such as plumbing, electrical, refrigeration, kitchen equipment and HVAC
• Perform light carpentry, painting, vinyl and drywall repair
• Implement and monitor programs to ensure a safe facility and work environment in compliance with all appropriate regulations: ergonomic, emergency response and injury prevention
• Keep detailed records and reports
• Provide ongoing training to Maintenance Tech I team members
• Collaborate with management to recruit for department needs
• Contribute to an exceptional guest experience by providing courteous and friendly guest service

Benefits

• Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
• Flexible scheduling
• Paid time off
• Hotel discounts and free room nights
• Mentorship
• Cross-training
• Development plans
• Management training
• Medical
• Dental
• Vision
• Prescription
• Life
• Disability
• Team Member Assistance Program
• Company-matched 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees