Maintenance Technician II - Marquee Hotel

Hilton • New Orleans, LA

407d

About The Position

The Maintenance Technician II at Marquee Hotel is responsible for ensuring the upkeep and repair of guestrooms, public spaces, and back-of-house areas, with a strong emphasis on guest relations and problem resolution. This role involves a variety of maintenance tasks aimed at maintaining an attractive and well-maintained property, contributing to a positive guest experience.

Requirements

• Effective verbal and written communication skills in English.
• High School Diploma or GED equivalent.
• Minimum of 2 years' experience in facilities maintenance.
• Ability to climb stairs and work on ladders up to 40 feet.
• Ability to push/pull up to 100 lbs. and lift/carry up to 50 lbs.
• Ability to grasp, stoop, and reach overhead with or without reasonable accommodations.

Nice To Haves

• 3-5 years or more of related experience.

Responsibilities

• Maintain guestrooms, public spaces, and back of house areas in good repair.
• Perform painting, stucco, texturing, drywall, staining, and ceiling repairs.
• Interact with guests for problem resolution and ensure client satisfaction.
• Troubleshoot and repair basic appliances and air-conditioning controls.
• Conduct intermediate drywall, painting/staining, and wall vinyl repairs.
• Troubleshoot plumbing fixtures, including drain cleaning and replacing faulty components.
• Change filters and maintain all guestroom and public space equipment.
• Replace caulk, tile/grout, and perform door repairs including locking mechanisms and hinges.
• Inspect rooms for pest intrusion and replace cosmetic appliance components.
• Replace light bulbs and ballasts, and repair closet/drapery tracks.
• Stain furniture and repair nicks and gouges, and replace remote control batteries.
• Unclog toilets and sinks, touch-up paint, and glue peeling wallpaper.
• Implement planned scheduled preventative maintenance and maintain accurate functioning of all equipment and tools.
• Establish clear communication with engineering leadership and assist other maintenance staff on special projects.
• Respond to all guest requests to ensure client satisfaction and assist co-workers as needed.
• Maintain detailed records in English for logs and inspection sheets.

Benefits

• Medical, dental, and vision insurance.
• 401K plan.
• Paid Time Off (PTO) program.
• Extraordinary travel benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED