Maintenance Technician I

Westgate Resorts•Cocoa Beach, FL

About The Position

Westgate Cocoa Beach Resort allows you the amazing opportunity to enjoy the Florida sunshine, ocean breezes and spectacular oceanfront views in world-famous Cocoa Beach, while assisting guests who arrive to enjoy our spacious suites, along with easy access to white-sand beaches and area attractions such as the Cocoa Beach Pier and Port Canaveral. As part of Westgate Resorts, recognized by U.S. News?as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. Support resort operations by performing maintenance tasks, including projects, preventive maintenance, and work orders. This individual must possess and adhere to the following core values: Integrity – Doing the right thing when no one is looking. Passion – Creating a positive impact. Work Ethic – Taking pride in your work. As an Engineering Tech 1, you will also,

Requirements

High school diploma required
0 to 1 year of hands-on experience in trades and maintenance within a resort or commercial environment
Written and verbal communication in English is expected
Must have and maintain a valid driver’s license
Must be self-motivated, detail-oriented, and able to work with enthusiasm and focus
Strong communication skills required to excel in interactions with guests and colleagues
Ability to be versatile, work well under pressure, and meet deadlines
Must communicate effectively with immediate supervisors and resort leadership
Regularly, the team member must lift, move, push, or pull up to 50+ pounds.

Responsibilities

Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management
Provide general support by performing basic tasks such as painting, caulking, and wall repairs
Conduct basic plumbing diagnostics on toilets, bathtubs, jacuzzis, showers, faucets, and sinks, including unclogging
Reset breakers and GFCIs, replace light bulbs, and measure available voltage using appropriate tools
Install and/or replace TVs, troubleshoot issues, and program remote controls, TVs, and other electronic devices
Diagnose appliances, replace minor components, and assist with complete replacements as needed
Actively participate in procurement and inventory processes to ensure materials and tools are available on-site
Operate resort operations devices and software effectively (HotSOS and other applicable systems)
Communicate professionally through radios, phones, emails, and verbal interactions
Perform maintenance and cleaning tasks as required by resort management
Safely use hand tools, power tools, and battery-powered tools needed for the job
Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment)
Follow safety guidelines and practices
Recognize and identify potential safety hazards on the property
Communicate and interpret guest needs through positive interactions toward resolution
Adhere to all CFI/Westgate Resorts policies and procedures
Always represent Westgate Resorts professionally through appearance, attire, and behavior
Perform other tasks as assigned by resort operations leadership

Benefits

Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs