Maintenance Technician I

Amherst College•Phoenix, AZ

7d•Onsite

About The Position

Open the door to your dream job and join #TeamMainStreet. With more than 40,000 homes in 30 markets, Main Street Renewal is one of the largest providers of single-family rental homes across the country. We understand that our employees are the invaluable drivers of our success. That's why we hire the most talented, passionate individuals who enjoy contributing to a growing, winning team. Here, you'll be a part of a fast-growing company dedicated to providing a best in class leasing and customer service experience to our residents. The Maintenance Technician I is responsible for responding to and repairing property issues identified by our residents throughout the branch city market. This is a full-time position and reports directly to the Maintenance Lead, Supervisor, or Manager. Review the calendar each day for assigned work orders to be completed. Ensure all requested repair information is gathered and all appropriate supplies are available Schedule daily tasks and communicate with residents on expected arrival times Complete all requested property maintenance within Main Street Renewal service level agreement (SLA) turn-around times and scope which includes but not limited to property walks, plumbing, electrical, mechanical, HVAC, carpentry repairs as well as external repairs to asset Ensure all work orders are closed out timely (while at the home prior to next appointment) Communicate with the Austin Support Center and Maintenance Lead and/or Supervisor regarding the status and completion of repairs Responsible for documenting all completed work by taking before and after photos Track supplies and tool usage for restocking and servicing Entry level knowledge of technology but the ability to learn, adapt and grow Perform rekeying of properties as well as other specific repair and/or securing work directly in the pursuit of successful property condition management An understanding of a great move in experience and performing pre move in audits/repairs prior to a new move in Novice level knowledge of plumbing, electrical and carpentry work with the expectation of development and growth Provide exceptional customer service to MS Renewal residents Provide assistance and resources to peers as needed Ability and willingness to learn all aspects of the Maintenance Technician position and continue to grow and develop to the next level within the company, Maintenance Technician II Other duties as assigned

Requirements

HS Diploma or GED
Service-minded approach to all aspects of the job.
Minimum of 1-year in maintenance with single-family or multi-family property management company
Basic knowledge of building and property management codes
Knowledge of HVAC, electrical, plumbing, carpentry, lock key and general household repairs
Good communication and written skills
Great organizational and customer service/satisfaction philosophy
Must have a current and valid driver's license as you will be operating a company vehicle
Be at least 21 years old
Must be able to multi-task in a fast-paced work environment

Nice To Haves

Vocational/technical school and/or college considered a plus

Responsibilities

Review the calendar each day for assigned work orders to be completed.
Ensure all requested repair information is gathered and all appropriate supplies are available
Schedule daily tasks and communicate with residents on expected arrival times
Complete all requested property maintenance within Main Street Renewal service level agreement (SLA) turn-around times and scope which includes but not limited to property walks, plumbing, electrical, mechanical, HVAC, carpentry repairs as well as external repairs to asset
Ensure all work orders are closed out timely (while at the home prior to next appointment)
Communicate with the Austin Support Center and Maintenance Lead and/or Supervisor regarding the status and completion of repairs
Responsible for documenting all completed work by taking before and after photos
Track supplies and tool usage for restocking and servicing
Entry level knowledge of technology but the ability to learn, adapt and grow
Perform rekeying of properties as well as other specific repair and/or securing work directly in the pursuit of successful property condition management
An understanding of a great move in experience and performing pre move in audits/repairs prior to a new move in
Novice level knowledge of plumbing, electrical and carpentry work with the expectation of development and growth
Provide exceptional customer service to MS Renewal residents
Provide assistance and resources to peers as needed
Ability and willingness to learn all aspects of the Maintenance Technician position and continue to grow and develop to the next level within the company, Maintenance Technician II
Other duties as assigned