Maintenance Technician I - Carriage Hill

Millennia Housing Management-posted 7 months ago

Full-time • Entry Level

Roanoke Rapids, NC

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As a Maintenance Technician I, you will be responsible for coordinating tasks and supplies to prepare vacant units for re-occupancy effectively. You will also be responsible for helping the maintenance team with special projects. The Maintenance Technician I is responsible for maintaining the overall condition of the property, including, but not limited to exteriors, common areas, vacant units, floor care, and trash removal, as well as for the property surrounding the building(s), including litter pick-up, janitorial duties, sidewalk clearing, and snow removal in a safe, attractive, and comfortable condition. Performs preventative maintenance and corrective maintenance. Maintains relationships with current and prospective residents and any vendors working on site. The position reports to the Maintenance Supervisor (on properties with over 300 units) or the Property Manager (on properties with less than 300 units).

Clean/restore recently vacated apartment homes.
Help maintain the cleanliness of the facility and grounds.
Change bulbs, locks/keys.
Must be able to install or assist with the installation of appliances.
Exterior/Interior painting and caulking, light drywall repair.
Ability to physically manage painting, pressure washing, blower breezeways, and parking lots.
Walkthrough upcoming or newly vacant units to forecast repairs.
Walk completed units to create 'punch' lists or quality control checklists.
Assist with the removal of trash or belongings in vacant units.
Perform quality control on all systems, appliances, and aesthetics to ensure the apartment meets move-in standards.
Assist in prepping units for painting by performing breakdown and put-back of electric and switch plates and other items as assigned.
Assist with the diagnosis and assist with minor and routine maintenance/repair, as directed, involving, but not limited to: Electrical and plumbing (including water lines), A/C and heating systems (both electric and gas), Electric and gas appliances (washers, dryers, stoves, ovens, refrigerators, water heaters, etc.)

One (1) year minimum of prior experience or related experience.
Must have reliable transportation as necessary to safely and effectively carry out the responsibilities listed above.
Must be willing and able to travel. Generally, travel commitments are 1-3 days maximum; however, they may occur weekly.
Excellent communication skills are critical, including verbal and written.
Must possess superior customer service, communication, and interpersonal abilities.
Ability to analyze complex problems, propose workable solutions, and implement corrective actions in all situations.
Able to influence effectively; gain support for new ideas and approaches across multiple stakeholders with varying agendas and shifting priorities.
Superior analytical and problem-solving capabilities.
A strong strategic and business mindset.
Excellent organizational skills.
Knowledge of apartment building maintenance.
Knowledge and skilled in minor repairs and hand tool use.
Demonstrated knowledge and ability to diagnose and repair routine maintenance issues.
Knowledge and ability to operate power tools.
Ability to manage difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; respond to requests for service and assistance; and meet commitments.
Ability to prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; and develop realistic action plans.
Ability to focus on solving conflict, maintain confidentiality, and keep emotions under control.
Ability to balance team and individual responsibilities; exhibit objectivity and openness to others’ views; give and welcome feedback; contribute to building a positive team spirit.
Ability to follow instructions and respond to management directives.

Equal Opportunity Employer
Background check process including reference, pre-employment drug testing, credit, and criminal background review.

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