Maintenance Technician and Forklift Associate

Quality Bicycle Products•Lancaster Township, PA

45d

About The Position

Love hands-on work, variety, and solving problems fast? In this role, you’ll keep our facility running at its best—repairing equipment, tackling building upgrades, and making things better with skill and craftsmanship. About 70% of your time is spent maintaining and improving the facility; the other 30% puts you in the heart of DC operations, supporting receiving, picking, shipping, and keeping inventory moving (based on business needs at the time). We’re looking for someone who thrives in a fast-paced, team-first environment, switches effortlessly from tools to forklifts to creative problem-solving, and takes pride in quality and safety. If you want a role where your work is visible, valued, and different every day—this is it.

Requirements

Basic working knowledge of the following: construction practices and procedures; maintenance and repair work; carpentry supplies, equipment and their use; modern methods and techniques of building construction and materials; thorough knowledge of proper safety techniques and procedures
Skilled in the operation of a variety of hand tools and equipment common to the building trades
Skilled in the inspecting and determining repairs and replacement of materials and equipment
Skilled in correctly applying methods, practices and procedures in preventative maintenance, inspection, repair, renovation and minor construction of buildings and utilities
Ability to work independently or as a team member to complete work assignments in a satisfactory and timely manner
Ability to be flexible in responding to changes in schedules and job priorities
Ability to communicate well with general public
Ability to establish and maintain effective working relationships
Ability to follow up and complete work orders
Comfortable working at heights and operating motorized equipment
High attention to detail; maintains accuracy and quality of work in a team environment
Willingness to take initiative and work effectively without close supervision
Works effectively under pressure; adaptable and responds positively to change
Willingness to work safely and engage in continuous improvement
Enhances Q’s DEI mission by fostering a work environment where everyone has respect, space, a voice, and can thrive.
Ability to travel domestically 1 or more times a year which includes flying by plane and driving a motor vehicle. Must possess a valid US driver’s license and fulfill the requirements of being a QBP Approved Driver .
The ability to pass a physical and human performance evaluation (HPE)
Able to lift 70 lbs. repeatedly and to stand and walk for long periods of time
Ability to climb stairs, bend, stoop, push, pull, reach, and kneel extensively
Ability to lift a minimum of 50 lbs frequently, and up to 100 lbs occasionally
Ability to stand and walk up to 10 hours per shift
Ability to work outside in various weather conditions.
Ability to perform work on a phone and computer extensively.
Ability to use mechanical tools to perform services on a daily basis
Work extended hours, including nights and weekends, and respond to 24-hour emergency calls to perform emergency building or repairs, when needed. Overtime may occasionally be required.
Act with integrity
Be a true partner
Create something special
Deliver greatness
Keep the customer first

Nice To Haves

Forklift experience a plus but not required
Basic computer skills including operation of Radio Frequency (RF) devices and Warehouse Management System (WMS) experience preferred.

Responsibilities

Under general direction, this position performs a variety of skilled duties from average to moderate difficulty in the building maintenance field. Range of duties to include plumbing, carpentry, mechanical systems, painting, cement masonry, drywall or other recognized crafts for the purpose of maintaining, repairing or remodeling QBP owned property and operated buildings and facilities. This position also troubleshoots issues, repairs failures of production and facilities equipment and ensures maximum equipment efficiency and effectiveness. This position works independently and with other facilities personnel to perform preventative, predictive and routine maintenance tasks on all prescribed equipment.
Achieve an identified "on time" completion rate for JIRA work requests down time on building issues have been minimal, any problems have been addressed as soon as possible
Repair and maintain company machinery and equipment such as conveyors, compressors, dock levelers, case tapers, etc.
Assist as directed in the operation and maintenance of mechanical systems, such as: plumbing, heating, ventilation, air conditioning
Install repair and maintain all windows, doors, locks and closures in the facility
Hang, patch, texture and paint sheetrock and drywall to cover, repair or create various finishes on existing or damaged walls
Install vinyl composite, tile or other flooring to repair or replace existing floor or wall surfaces
Replace and repair ceiling tiles and grid systems to correct damaged, stained or broken tiles
Inspect facilities, equipment and systems and the work of vendors to determine condition of facilities, safe operation of equipment, quality and safety of work and scheduled maintenance
Install signage on or in building and property to identify and direct
Remove blockages to restroom/kitchen facilities to restore the flow and drainage of waste water and products using appropriate tools and materials
Reconfigure, install, position and mount modular offices and space (e.g. furniture, wall panels, work surfaces, storage bins, lighting, file cabinets, etc.) to accommodate user needs and maximize office space
Maintaining the forklifts, making service calls for repairs.
Surge support in the DC picking, packing, receiving.
Work closely with vendors to secure the best possible service and value for Q. Consider Q's green values and initiatives when making purchase decisions
Document work, purchases, bids and material lists to account for materials purchased and time spent in completing work assigned.
Obtain telephone /written estimates and quotes of materials and equipment needed for repairs and the completion of assigned tasks
Install, repair and replace appliances to maintain a comfortable and safe working environment
Customer Centric: be a service to all employees and guests of the building
Respond quickly and effectively to work requests and direction
Be aware of events and guests in the building and proactively prepare for them
Be open and approachable to all tenants and attend their requests
Be able to communicate project updates clearly and concisely.
Operate all powered industrial trucks and multiple pieces of equipment including wire-guided very narrow aisle (VNA) turret swing reach, reach forklift, order picker, pallet jack and powered pallet jack (up to triple pallet length)
Load truck with outgoing packages
Receiving – offload palletized or floor stocked containers. Interact with Enterprise Resource Planning (ERP) and Warehouse Management System (WMS) systems via RF unit or kiosks to validate contents of shipments and accurately receive line items per purchase order
Count and validate quantities of inventory
Identify non-conformant deliveries which have damaged, missing or wrong products.
Process warehouse transfers: pick, pack, palletize and stage large volume orders to replenish product at other DC locations
Non-Conveyable picking using an order picker in racks, up in the air, picking oversized packages
Train on and operate power equipment safely
Truck loading, cycle counts, and order picking/packing
Other tasks and responsibilities as assigned.