Maintenance Technician 1
About The Position
We’re looking for a dedicated Maintenance Technician I to join our energetic Facilities Maintenance team. In this role, you’ll help keep our resort running smoothly by supporting preventive maintenance, troubleshooting repairs, and responding to guest needs with confidence and professionalism. You will embody Westgate’s core values of Passion, Integrity, and Work Ethic in everything you do while shaping the culture and performance of the department. At Westgate Resorts, our team members are the heart of our success. When you join, you become part of a company that values hospitality, teamwork, accountability, and professional growth. As the Maintenance Technician 1, you will:Execute engineering and maintenance projects assigned by resort leadership with efficiency and attention to detail.Perform preventive maintenance to keep resort facilities and equipment running at their best.Complete basic upkeep tasks such as painting, caulking, and repairing wall damage.Troubleshoot and repair plumbing issues involving toilets, tubs, jacuzzis, showers, faucets, and sinks.Reset breakers and GFCIs, replace bulbs, and use voltage‑testing tools for basic electrical needs.Install, replace, and troubleshoot TVs, remotes, and related electronics.Diagnose and repair appliances, replace minor parts, and assist with full appliance swaps.Support procurement and inventory efforts to ensure materials and tools are readily available.Use resort systems and software (including HotSOS) for communication and work reporting.Follow all safety protocols, identify hazards proactively, and help maintain a safe environment.Take on additional tasks as assigned by leadership.
Requirements
- Minimum of 1 year of hands-on trades & maintenance experience in a resort or commercial environment.
- Must regularly lift and/or move, push and/or pull up to 50+ pounds.
- Must demonstrate proficiency in reading, writing, and conversing in English.
- Availability to work weekends and holidays as needed.
- Must be at least 18 years old.
- Be energetic, self-motivated, and expressive with a keen eye for detail.
- Strong communication skills are essential for fostering positive relationships with both guests and peers.
- Able to adapt to various situations, thrive under pressure, and deliver results within designated timeframes is paramount.
Responsibilities
- Execute engineering and maintenance projects assigned by resort leadership with efficiency and attention to detail.
- Perform preventive maintenance to keep resort facilities and equipment running at their best.
- Complete basic upkeep tasks such as painting, caulking, and repairing wall damage.
- Troubleshoot and repair plumbing issues involving toilets, tubs, jacuzzis, showers, faucets, and sinks.
- Reset breakers and GFCIs, replace bulbs, and use voltage‑testing tools for basic electrical needs.
- Install, replace, and troubleshoot TVs, remotes, and related electronics.
- Diagnose and repair appliances, replace minor parts, and assist with full appliance swaps.
- Support procurement and inventory efforts to ensure materials and tools are readily available.
- Use resort systems and software (including HotSOS) for communication and work reporting.
- Follow all safety protocols, identify hazards proactively, and help maintain a safe environment.
- Take on additional tasks as assigned by leadership.
Benefits
- Comprehensive health benefits – medical, dental and vision
- Paid Time Off (PTO) – vacation, sick, and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy, and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life, Disability, Accident, Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
- Community Involvement Programs
- Highly discounted Epic Locals Ski Pass, while supplies last.
- FREE Ski, Snowboard and Mountain Bike equipment Rentals.
- FREE garage parking.
- $2.00 in meals in Team Member Breakroom.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
