Maintenance Tech

Resolute Road Hospitality•Bend, OR

37m•Onsite

About The Position

The Hilton Garden Inn located in Bend Oregon is looking to add to our hospitality family! This hotel is located in the beautiful Old Mill District and just minutes away from thriving restaurants, shops, and trails. If you have a passion for the hospitality industry this position is for you! Come join a wonderful group of people, and a great brand of hotels to start your career! SUMMARY Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead. OVERVIEW Upkeep of all private spaces, building exterior and public and back-of-house space, as well as maintenance duties. Clean and maintain all interior and exterior corridors and public areas in accordance with all housekeeping procedures and standards.

Requirements

General knowledge in technical crafts (HVAC, electrical, plumbing, etc.) is required; an ability to advance knowledge in these areas
Proficiently speak, and comprehend the English language; ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members
Able to work independently with minimal supervision and desire to participate as part of a team
Able to work in fast paced environment
Able to prioritize, organize, and manage multiple tasks
Knowledge of maintenance operations and procedures
Knowledge of proper use and storage of cleaning chemicals
General knowledge of equipment such as vacuums, commercial washers and dryers
Demonstrate genuine care for guests and employees
High school diploma or GED preferred.
Previous maintenance experience preferred.
Most work will be performed indoors in moderate temperatures, controlled by hotel environmental systems.
May need to sit, stand, or walk for extended periods of time (5 hours or more).
Must be able to bend, kneel, climb ladders, crouch and/or climb into precarious places, and handle heavy and bulky equipment.
Finger dexterity to operate tools and equipment as well as office equipment, including but not limited to computer keyboard, multi-touch phone, photocopier among others, required.
Must be able to exert well-paced ability to reach other departments of the hotel in a timely manner.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Talking and hearing continuously in the process of communicating with guests and employees.
Employee may be subjected to moderate to loud noise levels, outdoor weather conditions, work in precarious places, and toxic or caustic chemicals.
Travel in personal vehicle may be required, typically within 20-mile radius of hotel to secure supplies and equipment.
Must be able to lift up to 60 pounds frequently, up to 100 pounds occasionally.
Must be able to push and pull carts and equipment weighing in excess of 300 pounds in the event of an emergency.
Maintenance Tech will be required to work varying schedules as dictated by the business needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays.
Consistent attendance in accordance with the standards set forth by Resolute Road Hospitality must be maintained and is an essential element of the success in this role. If the Maintenance Tech is unable to meet these requirements, he/she will be subject to disciplinary action based on franchisee operating policies, up to and including termination of employment.
Resolute Road Hospitality utilizes E-Verify for all employment authorization verification.
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Responsibilities

Maintain general condition of the building and surroundings at all times walking the property regularly
Maintain general knowledge of all types of mechanical equipment including chillers, boilers, water softeners, and refrigeration equipment, plumbing and electrical systems, and hotel shuttle
Monitor supplies & maintain working order of tools and equipment
Maintain a clean and safe working space
Assist the Maintenance Supervisor with all monthly, quarterly, and yearly inspections are done timely, accurately, and responded to as appropriate
Maintain pool and spa, performing chemical testing and maintaining up to date logbooks
Respond to guest requests and complaints timely, efficiently, appropriately and in a friendly manner
Maintain professional image at all times through appearance and dress
Follow Company policies and procedures and effectively communicate them to subordinates
May fill in as a hotel shuttle driver, transporting guest to various destinations
Complete deep cleaning or preventative maintenance as assigned
Follow Company policies and procedures
Clean all public areas in accordance with brand standards and management, including, but not limited to hallways, elevators, service areas, stairways, etc.
Promote teamwork and quality service through daily communication and coordination with other departments
Set up, tear-down, and service of banquets and meeting rooms
Report any missing/found property, damage or mechanical problems to management
Respond to guest service issues in a timely, friendly, and efficient manner
Report guest issues and complaints to management or supervisor in a timely manner
Other duties as assigned by supervisor or management