Maintenance Tech I

GRAND PACIFIC RESORTS INC-posted 2 days ago
$25 - $34/Yr
Full-time • Entry Level
Onsite • Princeville, HI
251-500 employees
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Under the direction of the Maintenance Supervisor, Manager, and/or Director, the Maintenance Tech I performs general maintenance, conducts routine inspections, and addresses equipment or structural issues within the resort facility. This entry-level position demands a proactive and adaptable approach, emphasizing not only technical proficiency and sound judgment but also a paramount commitment to safety. By actively engaging in GPR safety programs and embracing industry-standard safety practices, the Maintenance Tech I ensures the operational integrity of the property's facilities while prioritizing a secure and hazard-free environment for both team members and guests.

  • All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.
  • Perform routine preventative maintenance and repairs of the property, common areas, and guest rooms, focusing on basic electrical, plumbing, painting, appliance repair, and HVAC with little or no supervision.
  • Undergo training and mentorship to enhance troubleshooting, diagnostic, and repair skills gradually.
  • Seek guidance from experienced team members for more complex troubleshooting scenarios.
  • Gain hands-on experience in equipment upkeep and regular inspections.
  • Inspect and maintain tools, work areas, work carts, equipment, or machines.
  • Identify, locate, and operate all shut-off valves for equipment, machines, or utility systems.
  • Maintain maintenance inventory and requisition parts and supplies as needed.
  • Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal if applicable.
  • Utilize Computerized Maintenance Management System (CMMS) and other mobile apps to create and close work orders with appropriate data (labor hours, downtime, problem/cause/remedy, and parts used).
  • Follow written and verbal instructions and complete documentation associated with work orders/guest requests.
  • Communicate with resort guests to triage facilities issues, set service response expectations, and validate that work has been completed to quality control and guest expectations.
  • Develop and maintain positive working relationships across all levels of the organization.
  • Adhere to all OSHA and other regulatory agencies having jurisdiction on health and safety regulations.
  • Understand and follow safe work practices in accordance with the OSHA/Resort Safety Programs and Emergency Response Manual.
  • Participate in Safety Programs within the Resort through awareness in everyday job functions.
  • Participate on the Resort Safety Committee and Emergency Response Team.
  • Report injuries, illnesses, workplace hazards, issues with tools, equipment, machines, unsafe acts/unsafe conditions to the respective Supervisor/Manager and or Safety Committee.
  • Adhere to the Lockout/Tagout program and procedures under the guidance of senior team members.
  • At least one year of maintenance experience in the hospitality industry, building maintenance, or a related trade.
  • Electrical Knowledge: Change out electrical outlets, switches, light bulbs, and ballasts.
  • Operate a multimeter and/or voltage tester.
  • Conduct general troubleshooting of electrical circuits.
  • Plumbing Knowledge: Use a plunger and/or closet auger.
  • Operate a drain-cleaning machine (aka Snake).
  • Install showerheads and faucets.
  • Mechanical Knowledge: General understanding of HVAC systems and sequence of operations.
  • Replace AC filters.
  • Install thermostats.
  • General Repairs: Conduct general furniture repairs (paint touch-up, wood repair, etc.).
  • Perform minor drywall repairs (patches), carpet repairs, and vinyl flooring repairs.
  • Conduct painting tasks for touch-ups and small projects.
  • Basic computer skills and ability to operate mobile devices.
  • Strong customer focus and service skills.
  • Ability to follow written and verbal instructions.
  • Excellent organizational skills.
  • Ability to work well in a diverse team environment.
  • Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours, and emergency overtime as required.
  • Availability for various shifts, including weekends and holidays.
  • Successful completion of applicable auditions or skill testing, background check, physical examination, and drug screening test.
  • Ability to speak and understand the English language
  • Must have a valid driver’s license.
  • Ability to operate a motor vehicle if applicable.
  • May require the use of a personal or company vehicle or electrical cart.
  • Ability to travel to other regional locations for work, training, meetings, and other work-related functions.
  • Must be able to stand and/or walk for up to 8 hours.
  • Also, able to sit, stoop, kneel, crouch, and crawl.
  • Frequently lift and/or move up to 25 pounds; occasionally required to lift and/or move up to 50 pounds.
  • Clear vision (close, distant, and depth perception) needed for navigating the office and all other buildings within the resort.
  • Work effectively in varied conditions, temperatures, and environments.
  • Experience in the hospitality industry (Hotel/Resort preferred).
  • fluency in Spanish is preferred.
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