Maintenance Team Member/Specialist Part Time

Keweenaw Cooperative Inc•Hancock, MI

3h•$16•Onsite

About The Position

This is a part time role in maintenance, approximately 25 hours/week. The current shift is 6 am to 11 am, 5 days/week, Monday-Friday. Weekend shifts are occasionally needed. This position will be cross trained in other departments to occasionally assist where needed when maintenance tasks are complete. As other positions open in the store, this position may transition to a full time position that will be part time maintenance and part time deli, produce, stocking, or cashiering. STORE SPECIALIST ROLE The Maintenance Specialist is an independent worker who ensures we are meeting the needs of our our owners and customers and providing a clean and safe grocery store. Their productivity and contributions fuel our cooperative business mission and are critical to ensuring our store is a destination for healthy food and community well-being. Our Specialists are flexible, dependable, and adaptable to change. They are keen to learn every aspect of the natural foods business and can independently identify areas that need extra attention each day. Specialists are cross-trained to work anywhere in the store: from cashiering and stocking shelves, to prepping produce and serving deli customers. They take personal responsibility for their work. Our store promotes teamwork, empowered customer service, and the Co-op Culture. We operate within a cooperative business model of ownership by the community, and we follow our End Goals.

Requirements

Must be at least 17 years of age. If a minor under 18, must provide a Valid Work Permit per the State of Michigan Youth Employment Standards Act (YESA) prior to the first day of employment.
Willingness and ability to learn and perform the requirements of the job.
Able to work at least one weekend day/week, early morning, late evening,
Bright and cheery disposition
Ability to use computer keyboard, mouse, telephone, and office equipment frequently.
Ability to lift and carry between 20 and 50 pounds frequently.
Ability to sit, stand, walk, potentially on uneven surfaces, for long periods of time.
Ability to bend, stoop, squat, kneel, pull, push, twist, reach above shoulder height, climb stairs/ladders frequently, use electric walk-behind floor scrubber, mop, sweep, vacuum, and shovel snow.
Ability to use fine motor skills for typing, grasping, manipulating objects with fingers.
Ability to write or type reports, and complete checklists in written or digital format.
Ability to read and interpret small print and alphanumeric product codes.
Ability to work overnight, weekend and non-business hour shifts as required.

Nice To Haves

High School Diploma or equivalent.
At least one year of experience in a retail, natural foods, or cooperative environment.

Responsibilities

Create a warm, welcoming, informed shopping experience through interactions with customers
Provide outstanding customer service; uphold our Customer Service Commitment.
Communicate customer needs that you cannot answer to Manager on Duty (MOD).
Provide a proficient, accurate experience at the Point of Sale (POS).
Complete daily cleaning tasks, cleanup/upkeep of personal areas, and other periodic cleaning.
Maintain familiarity with all areas of the store in order to best assist customers.
Use appropriate phone/intercom etiquette
Communicate in a clear, direct, and respectful manner.
Be dependable: show up/clock in on time, look professional, work independently, be adaptable to change.
Read the employee newsletter, departmental journals, and check in with the MOD to find out your role for your shift.
Adhere to the Attendance and Break policies.
Adhere to the Staff Agreement.
Complete daily cleaning tasks such as sweeping, mopping, vacuuming, emptying trash, cleaning sinks, toilets, and trash cans, cleaning large windows, dusting, and disinfecting surfaces, etc.
Identify and address areas around the store that need additional attention or repair.
Completing daily landscaping or snow removal tasks such as pulling weeds, watering plants, sweeping sidewalks, shoveling/scooping snow from sidewalks and pathways, placing sand or salt on icy areas.
Performing light maintenance and repairs to equipment as needed.
Complete training events, meetings, and self-evaluations as assigned.
Keep accurate records as directed.
Keep workspaces and common areas clean and organized.
Follow cleaning schedules, to ensure the store is clean and orderly, and meets customer service and health department standards.
Communicate equipment needs or maintenance concerns to Coordinators and Managers.
Adhere to store safety and conflict resolution procedures.
Will occasionally help other departments such as deli, produce, grocery stocking, and/or cashiering.
Performs other duties as assigned.

Benefits

$15.50/hour, with potential for advancement
Dental and Vision Benefits for part time and full time after 6 months
Paid and Sick Time Off Accruals
20% store discount
Employee Assistance Program (free anonymous counseling)
401(k) retirement plan with employer match
Holiday Pay for holidays worked: New Year's Day, Easter, Memorial Day, 4th of July, Labor Day

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